學門類別
哈佛
- General Management
- Marketing
- Entrepreneurship
- International Business
- Accounting
- Finance
- Operations Management
- Strategy
- Human Resource Management
- Social Enterprise
- Business Ethics
- Organizational Behavior
- Information Technology
- Negotiation
- Business & Government Relations
- Service Management
- Sales
- Economics
- Teaching & the Case Method
最新個案
- A practical guide to SEC ï¬nancial reporting and disclosures for successful regulatory crowdfunding
- Quality shareholders versus transient investors: The alarming case of product recalls
- The Health Equity Accelerator at Boston Medical Center
- Monosha Biotech: Growth Challenges of a Social Enterprise Brand
- Assessing the Value of Unifying and De-duplicating Customer Data, Spreadsheet Supplement
- Building an AI First Snack Company: A Hands-on Generative AI Exercise, Data Supplement
- Building an AI First Snack Company: A Hands-on Generative AI Exercise
- Board Director Dilemmas: The Tradeoffs of Board Selection
- Barbie: Reviving a Cultural Icon at Mattel (Abridged)
- Happiness Capital: A Hundred-Year-Old Family Business's Quest to Create Happiness
Karma Primary Healthcare: The Way Forward
內容大綱
The case, which is set in the period 2014-21, provides an overview of Karma Primary Healthcare's origin and growth story. It also explores the unfolding growth opportunities, some of which emerged as a consequence of the COVID-19 pandemic. Karma was founded by Jagdeep Gambhir to deliver quality healthcare to communities in rural India. As of 2021, Karma clinics were present at 25 locations in semi-urban and rural India. Nurses at these clinics used a teleconsultation-based care model to connect the patient with doctors located remotely. The case suggests that Karma has been reasonably successful in progressing toward its original mandate of delivering care to rural communities. However, opportunities for further growth opened up. The case presents the prospects for growing the organization's nascent B2B business, given the broad acceptance of, and high demand for, tele-consultation-based care models across India during and after COVID-19. Further, the case discusses in detail the opportunity for Karma to utilize its experience and capabilities to enter urban India, and touches upon the critical factors that would determine the decision whether or not to enter this market.