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Maximizing Productivity in Diverse Teams
內容大綱
Organizations are increasingly dependent on diverse teams for developing innovative products and improving efficiency, and they will be more efficient if they bring together a diverse set of experts to solve complex problems. Working in diverse teams can be challenging, however: although more perspectives may be beneficial, the very nature of team diversity can make it difficult for team members to communicate, coordinate their work, and perform. To better understand how diversity influences teams, the authors discuss different types of diversity and how they relate to information use, focusing on two types of diversity that are particularly relevant to the performance of complex cognitive tasks: diversity of education and of nationality.