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Redefining Work: Three Forces That Are Reshaping Jobs
內容大綱
The authors argue that three forces are creating a profound shift in the very nature of work: technology, demographics and the power of pull-which has made customers in every industry more powerful than ever before. After discussing each force in detail, they describe how technology will reshape every job and how alternative work arrangements will continue to grow. They then describe the key implications of all of this for individuals (including 'engage in lifelong learning'), organizations (including 'implement new models of culture and rewards') and public policy (including 'transition support for income and healthcare'). Their hope is that their framework will help people proactively navigate the future of work and come together to make the transition as productive and smooth as possible.