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Crisis Management: Lessons from the C-Suite
內容大綱
The former Chairman and CEO of BMO Financial Group recounts his experience leading one of the world's most successful banks through three separate crises, from the 1990 real-estate market collapse to the 2001 dot-com bubble to the 2008 global financial crisis. In this excerpt from his book, Personal Account: 25 Tales About Leadership, Learning and Legacy from a Lifetime at Bank of Montreal, he shares proven strategies for crisis leadership and his reasons for an optimistic view that "people of character and resolve will emerge to guide us in the months and years ahead". And while the long-term economic implications of the global pandemic are not yet known, he shows that lessons from earlier crises can guide those responsible for the world's recovery.