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Leading Change With a Culture of Experimentation
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Rick Klau left Google to become California's chief technology innovation officer in the midst of the COVID-19 crisis. In this installment of MIT Sloan Management Review's Leading With Impact series, Klau discusses transitioning from the private sector to the public sector, using OKRs to set and meet organizational goals, and embracing an experimental mindset to rapidly launch a digital vaccine record system for the most populous state in the country.