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Franklin Health Associates (A)
內容大綱
A very comprehensive case that requires students to define the organization's strategy, understand its structure, and then determine how a responsibility center network has been overlaid on it. There is a poor programming process at work, which has led the organization in some unusual directions, a budgeting process that emphasizes revenues and ignores expense, and a reporting process that does not fit well with the organizational structure or the network of responsibility centers. In short, a mess.