個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
Supplier Development at SysInteg (A)
內容大綱
A summer intern in the Supplier Development department at XS Inc. is participating in a two-day Value Stream Mapping (VSM) event at SysInteg. This is his first chance to put his knowledge of lean principles and tools into practice working with a key supplier. As this is XS's first time sponsoring an improvement initiative led by a third party, it was under tight scrutiny by the XS corporate-level senior management. XS saw this as an opportunity to deploy external lean experts as some members of senior management were skeptical about the lack of oversight on milestones, performance management, or (supplier) resource allocation; however the intern is concerned that a poor performance at SysInteg would affect his chances for future employment at XS. After today's event at SysInteg, he is expected to establish a communication plan and identify stakeholders for each future VSM event.