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Credit Guarantee Corporation: Accommodating an Expansion Strategy
內容大綱
In September 2011, the chief risk officer of Credit Guarantee Corporation Malaysia Berhad (CGC) was mulling over a pressing problem. CGC was looking to expand its business in Malaysia from just giving guarantees to small and medium enterprises to also providing direct loans (direct-lending products). The change required a major overhaul in business strategy and an increase in eligibility criteria. Previously, most criteria were checked manually by CGC for each of its clients-a slow and unreliable process. Given the recent developments, how could CGC revise its business rules in order to accommodate its expansion strategy?