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Kanopy LLC: Growth Challenges of an Educational Video Streaming Company

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Kanopy LLC (Kanopy) was a video streaming platform that hosted independent and documentary films for educative purposes. Founded in 2008, Kanopy had rapidly expanded to several countries. By 2017, it had more than 3,000 college libraries and several public libraries as subscribers. Although Kanopy's services were received with much enthusiasm, under Kanopy's pay-per-view pricing model, libraries soon incurred subscription fees that exceeded their budgets. Kanopy's popularity became an impediment to growth as libraries cancelled subscriptions or switched to more restrictive models. By December 2019, even though Kanopy's revenues were increasing, the company's founder needed to consider how to ensure the company's continued growth. Given libraries' constrained budgets, what changes did Kanopy need to make to sell its streaming services to libraries?
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