個案資料
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Topco Pharmaservices, Inc.: Quality Improvement in the Clinical Supply Outsourcing Process
內容大綱
This case asks students to consider questions about where and how to implement Statistical Process Control (SPC) within the fictional Topco Pharmaservices company. Topco's documentation process for outsourcing clinical drug manufacture was experiencing high rates of errors. By constructing and interpreting a p-chart for SPC, students can begin to address Topco's challenges.