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  • From Crowdfunding to Digital Banking: The Evolution of Funding Societies

    Kelvin Teo, Group CEO of peer-to-peer (P2P) lending platform Funding Societies Pte Ltd, has submitted an application for a Singapore digital wholesale bank (DWB) licence to the Monetary Authority of Singapore (MAS), Singapore's central bank and financial regulator. For the purpose of this application, Funding Societies had set up a consortium with smartphone manufacturer Xiaomi Corp, investment bank AMTD Group, and electricity and gas grid operator SP Group. The questions that the case tackles include: Should Funding Societies remain a P2P lending platform or seek to become a digital bank? What were its reasons for choosing to team up with this specific set of consortium partners? Why did Funding Societies abandon its initial plan to be lead partner of the consortium? If the application failed, what should be its back-up plan?
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  • United We Thrive: How The Guardian Media Group Returned to the Black

    Almost three-and-a-half years after a turnaround strategy for the UK-based loss-making Guardian Media Group (GMG) was launched, it had finally managed to stem its losses. Key to the successful turnaround was a culture of openness, which was exemplified by how it allowed its partners to reuse its online content provided they carried its advertising, and its groundbreaking efforts to bring citizen journalism to the fore. The case examines how GMG built an ecosystem that flew in the face of conventional wisdom by providing content for free and working with supposed rivals, yet enabled it to boost its earnings in the process.
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  • When the Customer Is Not Queen: The Cautionary Tale of Sasa Singapore

    Sa Sa International Holdings Limited, a leading cosmetics retail group in Asia, announced on December 2, 2019 that it would close all 22 stores in Singapore. It attributed the closures to the less-than-satisfactory performance of its Singapore operations for many years, where it had recorded losses for six consecutive years. This case analyses the possible reasons for Sasa's store closures, and explores how an improved customer experience and omnichannel strategy delivered through phygital stores might have helped save the situation.
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  • Red Flags Accounting Fraud Game

    The case describes the Red Flags game, a single-player game that is complementary to seminar teaching, and provides more flexible experiential learning opportunities for students. It is aimed at teaching students the internal control and fraud prevention concepts covered in the Accounting Information Systems course. The role of this course is to provide a specialised in-depth accounting course that addresses these key notions: role of information systems within accounting; documentation of accounting information systems including data flow diagrams and flowcharts; database management, processes and modelling; exposures and risks associated with accounting information systems; evaluation of information technology internal controls and impact on internal control; impact of information technology on the audit process; relationship of accounting information systems to major processes of the business cycle; and development, design and analysis of accounting information systems.
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