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The data you already have can't tell you how customers will react to innovations. To discover if a truly novel concept will succeed, you must subject it to a rigorous experiment. In most companies, tests do not adhere to scientific and statistical principles. As a result, managers often end up interpreting statistical noise as causation--and making bad decisions. To conduct experiments that are worth the expense and effort, companies need to ask themselves several questions: (1) Does the experiment have a clear purpose? Managers must figure out exactly what they want to learn in order to determine if testing is the best approach. (2) Have stakeholders made a commitment to abide by the results? Are they willing to walk away from a project if the findings suggest they should? (3) Is the experiment doable? The complexity of the variables in a business experiment and their interactions can make it difficult to determine cause-and-effect relationships. Choosing the right sample size is important. (4) How can we ensure reliable results? Randomized field trials, "blind" tests, and big data can help. (5) Have we gotten the most value out of the experiment? Conducting the experiment is just the beginning. Use the data to assess which components of a new initiative might have the highest ROI or the markets where it is most likely to be successful.

Like any corporate operation, innovation requires effective leadership. But it's a different kind than the core business calls for, involving skills and tactics many executives have yet to master. The authors' study of companies that consistently launch novel offerings and enter new markets reveals the process that successful innovation leaders follow--one that draws on risk-reduction ideas developed over the past 50 years. This process, which the authors call the innovator's method, is at heart a journey of discovery, and so the role of the person leading it is to set other people down a path and demonstrate a willingness to push boundaries and embrace uncertainty. Indeed, the innovation leader is not the chief decision maker but the chief experimenter, helping to identify critical assumptions on which new offerings are based, fashion experiments to test those assumptions with customers, and interpret the results. Preparing the organization to accept novel ideas is a crucial part of the job. Innovation leaders can do that by emphasizing that the process is aimed at minimizing the risks of innovation in the same way that other organizational processes minimize core operational risks. Finally, the innovation leader must give team members not just time (uninterrupted blocks are best) but also the resources and tools to explore the unknown.

With more and more companies doing business in far-flung places and more and more employees telecommuting, virtual teams--those made up of people in different physical locations--are on the rise. Geographic separation can make it challenging for dispersed teammates to communicate and collaborate. But evidence suggests that if virtual work groups are well managed, they can outperform teams with common office space. Consultants at Ferrazzi Greenlight believe that four elements are crucial for success: (1) The right team. Start by assembling qualified people who can work independently and flexibly. Keep the group size small, and divide the labor appropriately. (2) The right leadership. Effective managers foster trust, encourage open dialogue, and set clear goals and guidelines. (3) The right touchpoints. Virtual teammates should meet face-to-face occasionally. This is especially useful when a project kicks off, when someone new comes on board, and when key milestones or problems occur. (4) The right technology. To maximize productivity, install easy-to-use systems for conference calling, making direct calls, sending text messages, and participating in online discussion forums and virtual team rooms.

London mayor Boris Johnson has been a magazine editor and a shadow cabinet minister for the UK's Conservative Party; he is also the author of several books. In this edited interview he discusses work-life balance, influence, and ambition.

Supplement case for W14593.

Once seen as a back-office function, HR has gained importance in recent years, with more and more chief human resources officers (CHROs) serving as the CEO's key adviser and with management theorists highlighting talent strategy as the prime determinant of corporate success. Research by Korn Ferry's Ellie Filler and the University of Michigan's Dave Ulrich shows that the traits of CHROs match up closely with those of CEOs on a multitude of leadership traits-more closely, in fact, than those of any executive except for COOs. Their data and analysis lead them to a provocative prescription: More companies should consider CHROs when looking to fill the CEO position. This reprint contains two additional Idea Watch articles. "Is Your PC 'Made in Kazakhstan'?" is a visual analysis showing that the "techiest" manufacturing economies today are not in countries such as China, but instead are in small countries with less diversified economies. "Taming Scheduling Software" discusses multiple research findings indicating that if companies want to maximize productivity and minimize employee stress, they need to add human decision making to the software's results.

A new study by two professors suggests that you should think twice before telling a friend about a career opportunity.

This case explores the history of Korea's Hyundai Motor Company and the part design management played in Hyundai's rapid rise to become one of the Big Five global car manufacturers. The company only began manufacturing automobiles in the mid-'60s and now commands two major brands (Hyundai and Kia) that have made significant inroads into European and American markets.

This case describes the process of acquiring Adisseo of France in 2006 by Bluestar Group, the largest subsidiary of ChemChina (a Fortune 500 company). Adisseo was mainly engaged in production of methionine, a feed additive, while China had no methionine production and had relied on its import for a long time. Bluestar started to communicate with Adisseo to acquire the latter's technology in 2000, when Adisseo was not interested. The global burst of bird flu in 2004 provided Bluestar a historical opportunity to purchase Adisseo. Afterward, with the help of intermediate agencies in the fields of strategy, accounting, legal affairs, etc., Bluestar reached an agreement with CVC, Adisseo's parent company, on Oct. 20, 2005, to purchase the whole Adisseo with €400m. The transaction was completed on Jan. 17, 2006. Ren Jianxin, President of Bluestar, was very excited by the largest M&A of a French company by a Chinese company in history. Next, he needed to think about how to complete the integration of adisseo and make it develop well.

This case describes the post-M&A integration of Adisseo of France in 2006 by Bluestar Group, the largest subsidiary of ChemChina (a Fortune 500 company) until 2013. Adisseo was mainly engaged in production of methionine, a feed additive, while China had no methionine production and had relied on its import for a long time. After acquiring Adisseo, Bluestar started to integrate Adisseo, change its executives and sent executives and technical staff to study at Adisseo, expanded Adisseo's production capacity in France and Spain, supported Adisseo in its M&A of the upstream businesses in France, and so on. More importantly, Bluestar and Adisseo jointly started a new methionine project in Nanjing, China, in 2010. In the construction of the Nanjing project, Bluestar reached a successful integration with Adisseo through project team establishment, organization structure replication, management system and institution transplantation and improvement, communication with the trade union, and fusion of organizational cultures. Additionally, in the years of the post-M&A integration, Bluestar and its parent company ChemChina realized remarkable upgrading and development. While Chinese methionine market maintained growth momentum, Adisseo was facing overcapacity of the whole industry and needed to consider the road of future development.

The CEO of Gran Tierra Energy (GTE) had to prepare for an upcoming strategy session with senior executives. GTE's investments in Peru looked promising, as recent exploration well tests indicated large oil reserves with significant production potential that could transform the company. However, the company's Brazil operations continued to encounter challenges, such as setbacks in applying new technologies. The CEO had had high hopes when GTE entered Brazil in 2009 and thought that he and his team had carefully considered the risks. Given the increasingly positive developments in Peru, was dedicating the resources of GTE - a somewhat small energy firm by global standards - to Brazil operations still worth the risk? Could GTE turn the situation around or should the CEO recommend a divestment of the Brazilian assets?

On a visit to her ancestral village in India, an entrepreneur found that maintaining the sanctity of traditional Madhubani paintings was no longer something that artists considered worthwhile. In the name of contemporary art, the traditional style of this world-famous Indian art was being distorted. However, artists were willing to switch back to traditional techniques of creating art as long as their livelihood needs were met. In late 2010, Mithilasmita was set up as a folk art gallery from where artists’ works could be marketed and they could earn decent money. In 2012, the organization registered as a private limited firm. This was a start, but a question remained: How could Mithilasmita capitalize on the pro-artisan initiative of the All India Handicrafts Board and geographical indication rights of Madhubani paintings in building up a sustainable business, preserving traditional art and achieving social objectives?

The director of Planning and Development Services for the City of Prince Albert, Saskatchewan, is evaluating various models of regional economic development. He needs to recommend to the Economic Development Committee whether an in-house, arm’s-length or blended model would be best for the City of Prince Albert and its surrounding region. He also needs to provide direction on the strategic planning process that should follow the formation of a new regional body. Although the director is optimistic about the possibilities, he knows that some stakeholders perceive the City of Prince Albert as fostering an attitude counter to inclusiveness. Gaining buy-in from these stakeholders is critical to success, regardless of the model he proposes.

The CEO of Gran Tierra Energy (GTE) had to prepare for an upcoming strategy session with senior executives. GTE’s investments in Peru looked promising, as recent exploration well tests indicated large oil reserves with significant production potential that could transform the company. However, the company’s Brazil operations continued to encounter challenges, such as setbacks in applying new technologies. The CEO had had high hopes when GTE entered Brazil in 2009 and thought that he and his team had carefully considered the risks. Given the increasingly positive developments in Peru, was dedicating the resources of GTE — a somewhat small energy firm by global standards — to Brazil operations still worth the risk? Could GTE turn the situation around or should the CEO recommend a divestment of the Brazilian assets?

In March 2010, a newly promoted engineering area manager at Military Arsenal Systems, a Vancouver-based defence contractor, has just become team leader for a key program at the firm. His biggest challenge is how to lead his team, given that he is dealing with a range of personalities and the fact that he was a peer before he became their leader. How can he prove himself to be an effective leader not only to his team but to senior management? Can he rally the team quickly enough to meet the stringent deadlines for supplying the sophisticated armoured vehicles contracted by the U.S. Army for its mission in Afghanistan? See supplement 9B14M058.

This is a supplement to 9B14M057.

Supplement case for W14584.

In March 2010, a newly promoted engineering area manager at Military Arsenal Systems, a Vancouver-based defence contractor, has just become team leader for a key program at the firm. His biggest challenge is how to lead his team, given that he is dealing with a range of personalities and the fact that he was a peer before he became their leader. How can he prove himself to be an effective leader not only to his team but to senior management? Can he rally the team quickly enough to meet the stringent deadlines for supplying the sophisticated armoured vehicles contracted by the U.S. Army for its mission in Afghanistan?

In 2004, Tata Communications (TCL) was trying to act on its strategic intent to become a globally connected network provider. It had two alternatives: build or buy. The build option would provide TCL with a chance to develop its own network under its own terms. The possible acquisition of the Tyco Global Network (TGN), however, provided a unique opportunity for TCL to establish this global position quickly. As one of the largest global networks at the time of the case, the TGN was a limited asset. The acquisition of the TGN would catapult TCL into being a top player in global Internet connectivity. Even though the acquisition price was low, the associated liabilities and risks could make this a substantially expensive acquisition for TCL. Should TCL negotiate with Tyco? If yes, what would be an acceptable position to proceed with the deal? How should TCL plan for the mitigation of risks and uncertainties? If not, what would be the consequences of losing the TGN opportunity, particularly if a competitor acquired it?

This case provides a sample of Walmart's social engagement activities and asks students to categorize each as philanthropy, corporate social responsibility, or creating shared value.