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  • Procomp Informatic: Stepping on Ethical Landmines in Asia

    The collapse of Procomp Informatics Ltd, a major Taiwanese chipmaker, has been regarded by Taiwan's market watchdogs as similar to the scandal of the U.S. energy giant Enron in 2001. In June 2004, Procomp defaulted on a bond payment and structured for bankruptcy, despite a huge cash balance recorded in its books. It was discovered that the company's executives and its overseas sales agents had colluded in overstating sales revenue, manipulating stock prices, illegally leveraging assets, and arranging bonds through paper companies. The incident left thousands of company shareholders with massive financial losses. Raises concerns about corporate governance and risk management of public companies in Taiwan, and calls into question the credibility of the financial reporting process, companies' internal controls, and corporate ethics in the Asian context.
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  • ACH Challenge 1: Entering International Trade

    Based in Charlotte, North Carolina, American Colonial Heritage, Inc. (ACH) was a top 10 U.S. furniture manufacturer focused on the upper end of the indoor home furniture market. The head of the International Division had just asked Alexandra Jones to join the International Expansion Team. Jones had joined ACH almost a year earlier after graduating from a top business school. She worked in the International Business Division on several projects related to the company's limited sales abroad, primarily to Canada. During those first months at headquarters, she learned the basics of ACH's operations, both in the U.S. and its limited business abroad. She followed the company's initial discussions about international expansion and expressed her interest in getting involved in the project as soon as it started. Details what Jones needed to consider and how she approached her first assignment--to recommend the country into which ACH should expand first. (Note: The company, characters, and quotations, unless otherwise stated, are fictional and were created by its authors. No reference is intended to any person.)
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  • Industry Note: Furniture

    Gives a thorough overview of the furniture market, focusing primarily on the American market; provides a general background, starting with market size, industry organization, and trends; and discusses manufacturers, production and value chain, and sales and distribution. Concludes with a future outlook and small sections on the European and Asian furniture markets.
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  • Tetra Tech EC and Risk Management

    This case considers how one project-based organization overcame deterrents to strategic risk management and enabled an effective risk management process to be diffused through its projects, without significantly upsetting the autonomy of its projects. Students will explore both the deterrents to strategic risk management and the components of effective risk management.
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  • E+Co: A Tipping Point for Clean Energy Entrepreneurship (A)

    This case describes E+Co's approach to promoting clean energy entrepreneurship in developing countries and its current strategic challenge; how to scale up its business model to reach 100 million unserved or underserved people in the developing world by 2020. In the last 12 years E+Co was successful at demonstrating and validating an "enterprise centered model" which offered reliable access and improved energy efficiency to the poor in emerging economies. Its approach to bringing the poor up the modern energy ladder, one step at a time, was initiated in response to a challenging project for the Rockerfeller Foundation, marked by a radical departure from the top-down, large scale infrastructure projects sponsored by international institutions. So far, these models had left 2.5 million people trapped into the double bind of energy poverty and energy waste. E+Co's approach was working well; by September 2006 it had invested in 138 enterprises in 30 countries. These local entrepreneurs currently provided clean energy to more than three million people. The next issue was scaling it all up; however, this risked straining the resources of E+Co's global team of 38 employees and could change the services the company provided to local entrepreneurs. Tenfold expansion within these constraints required an innovative growth strategy. Supplemental case, E+Co: The Path to Scale (B), product 9B07M055, presents a set of entrepreneurial growth strategies that preserve the core of the model.
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  • E+Co: The Path to Scale (B)

    This B case presents a conversation between E+Co's co-founders and an employee in Latin America who had raised the tough question of scale at E+Co's 2006 annual retreat. One of the co-founders' response for getting E+Co 10 times more impactful in emerging economies was to adopt what he called a strategy of wedges. Also presented is a set of complementary strategies that together could help achieve steady local impact and rapid growth. The conversation also exposes some of the strategic experiments attempted by E+Co during the past 12 years that did not achieve the expected goals yet inspired new paths to scale. This is a supplement to E+Co: A Tipping Point for Clean Energy Entrepreneurship (A), product # 9B07M054.
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  • Nestle's Nescafe Partners' Blend: The Fairtrade Decision (B)

    An abstract is not available for this product.
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  • McDonald's Corp.: Managing a Sustainable Supply Chain

    McDonald's seeks to learn from a successful response to Greenpeace's Amazon deforestation campaign in order to make its supply chain more socially and environmentally responsible.
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  • Meet the Innovation Capitalist

    Large firms puzzling over whether to pay for developed technology or take a risk on bleeding-edge concepts now have a third choice--a new kind of "innomediary" that identifies and refines innovations, reducing market risk in return for a share in the potential rewards.
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  • The Takeover of Arcelor by Mittal Steel: Change in a Mature Global Industry (A)

    There are two cases. Both concern the six-month battle in 2006 to create the steel group, Arcelor Mittal, by far the largest steel company in the world, combining as it did the two largest companies. The takeover was of interest because it was the focus of three bitter debates: shareholder interests versus stakeholder interests, European champions versus global champions and the merits of either, and financial strategy versus industrial strategy The first case concentrates essentially on the political, financial and environmental issues (all in the wide sense) of the takeover. The second case looks more deeply at the specifically steel (and hence industrial) issues.
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  • The Takeover of Arcelor by Mittal Steel: Change in a Mature Global Industry (B) - Industrial Strategy

    There are two cases. Both concern the six-month battle in 2006 to create the steel group, Arcelor Mittal, by far the largest steel company in the world, combining as it did the two largest companies. The takeover was of interest because it was the focus of three bitter debates: shareholder interests versus stakeholder interests, European champions versus global champions and the merits of either, and financial strategy versus industrial strategy The first case concentrates essentially on the political, financial and environmental issues (all in the wide sense) of the takeover. The second case looks more deeply at the specifically steel (and hence industrial) issues.
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  • Denise Di Novi: Movie Producer

    New York-born Denise Di Novi was a rare breed in Hollywood-she had become a high-powered and highly successful movie producer within a small elite "boy's club" coterie while raising two sons and having a fulfilling family life. Despite the fact that 50-year-old Di Novi had reached the pinnacle in her field, the road had not always been easy. Raising two sons while being on movie sets for marathon 13+ hour days, as well as nurturing a fruitful 19-year marriage with a husband also in the business, required an incredible amount of juggling. How she managed that hectic lifestyle was partly due to her choice not to "go out at night" or frequent the ubiquitous and swanky Hollywood parties or movie premiers unless the movie was made by a close friend. Di Novi's down-to-earth way of thinking and lifestyle has not only made her an anomaly within the high-flying tabloid-rich movie industry, but also has helped her to survive the cuts and bruises inherent to a job where a series of movie flops would get her "dropped" by a studio in a second.
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  • Spinal Cord Injury Treatment

    A research team has discovered a treatment to reduce the severity of spinal cord injuries and improve the injured victim's long-term quality of life. The director of the team fears that the biopharmaceutical company that owns the patent for the antibody used in the treatment will not pursue the development of this application, and she must develop a strategy to garner the firm's support. If the patent holder chooses not to move forward with the treatment, the director has the option to continue development herself, but she is not convinced she has the business skills to do so. Students consider the ethical dilemma of balancing the necessity of a business to generate profits for its investors with the needs of society.
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  • UPS and HP: Value Creation Through Supply Chain Partnerships

    Investigates managing large supply chain outsourcing relationships over time, while focusing on the challenges service providers and their customers face as they seek to continually find new sources of value as the relationships change. Emphasis is placed on issues related to coordinated capabilities across functional boundaries, information sharing, and developing information technology readiness.
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  • Daksh (A): 1999 Business Plan

    Enables the study of early business formation and venture capital funding within an international setting. Relates to the company's first round of funding in December 15, 1999. Sanjeev Aggarwal co-founded Daksh as one of the first independent, India-based BPO (Business Process Outsourcing) companies that targeted U.S.-based customers from the outset. Introduces the industry, Daksh's founders, the company's initial formation, and its first business plan--as presented to a small number of angel investors in India. Students are asked to evaluate Daksh's investment opportunity from the perspective of India- and U.S.-based investors, while focusing on its financial projections, term sheet, and expected returns.
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  • Daksh (B): 2002 Business Plan

    Enables the study of business formation and venture capital funding within an international setting. Relates to the company's third round of funding in September, 2002, and introduces India's rapidly evolving Business Process Outsourcing (BPO) industry, Daksh's growth, its acquisition of marquee customer Amazon.com, and Daksh's third business plan--as presented to potential investor General Atlantic. Students are asked to evaluate Daksh's investment opportunity from the perspective of a U.S.-based investor, while considering its financial projections, strategic investors (Amazon.com), human resource policies, term sheet, and expected returns.
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  • Selkirk Group In Asia (Condensed) (Traditional Chinese version)

    Selkirk Group is a family-owned brick manufacturer which has built an export business to Japan and other Asian markets from zero to 10% of its volume in seven years. The managing director of the company raises the question of whether it is time to change their regional export strategy and organizational structure in light of the Asian economic crisis and the reasons for their competitive success in both Australia and Asia.
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  • Palliser Furniture Ltd.: The China Question (Traditional Chinese version)

    Palliser is Canada's second largest furniture company. The company has production facilities in Canada, Mexico and Indonesia, and experimented with cutting and sewing leather in China. The company is looking at further expanding the relationship with China. Ever since Palliser set up a plant in Mexico, the company had faced increasing competitive pressure from Asia, especially from China. The president of Palliser must decide what form this relationship should follow, should it be an investment, either wholly or partly owned, or should it be through subcontracting?
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  • Sun Life Financial: Entering China (Traditional Chinese version)

    Sun Life Financial is a large insurance conglomerate with $14.7 billion in annual revenues. The vice-president for China must formulate an approach for his company's entrance into China. Sun Life has achieved two important milestones: the right to apply for license and the signing of a Memorandum of Understanding for Joint Venture with China Everbright, a local securities company. The financial vice-president must consider strategic options for entry and choose a city in which to focus his efforts in getting a license. In doing so, he needs to consider Sun Life's overall priorities, strategic direction and how he will sell the concept to senior management in Canada. Intended for use in an introduction to international business course, the case includes assessing internal capabilities against an environmental scan, formulating strategy and making operational decisions relating to city selection. It also introduces the idea of joint venture management and government relations.
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  • Taming the Dragon: Cummins In China (Condensed) (Traditional Chinese version)

    This case documents more than 15 years of U.S.-based Cummins, a global leader in diesel and allied technology, and its investment activities in China. While the macro level indicators seem to suggest the possibility to hit $1 billion in revenues in China by 2005, there were several pressing problems that put into question Cummins' ability to realize this target. Students are presented with four specific situations and must develop an appropriate action plan. They are related to the respective streamlining and consolidation of several existing joint ventures, distribution and service, and staffing. The case presents the complexity of managing country level operations and the role of executive leadership of a country manager.
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