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In April 2016, Alibaba Group Holding Limited (Alibaba) acquired the cash-strapped German e-commerce company Lazada Group (Lazada) to enter the Southeast Asian market and gain an additional source of revenue. Lazada's value proposition of an effortless shopping experience, combined with rising competition, had caused Lazada to over-invest in logistics infrastructure. The cash injection from Alibaba's acquisition would allow Lazada to continue to pursue its strategic imperatives while leveraging Alibaba's online experience and other resources in China. Given the competitive environment in China, was the entry into Southeast Asia through the acquisition of Lazada an appropriate strategy for Alibaba? Had Lazada made the appropriate decision to sell its company to Alibaba? How should Alibaba implement its post-merger integration in 2017?

In the fall of 2017, Ajanta Packaging (Ajanta) was among the fastest growing glass bottle-packaging companies in India. Although the company had a large buyer base of 1,700 customers, it still earned around 50 per cent of its business from 10 key accounts, including its biggest buyer, S.F. Foods (SF), which accounted for 15 per cent of Ajanta’s revenue. The position of privilege enjoyed by SF became a cause of concern for a director at Ajanta because of the client’s unrealistic demands. After a $25 million order from SF with a profit margin of less than 7 per cent, a payment period of 60 days, and a very short turnaround time, the director was forced to review his relationship with his company’s biggest client, and to decide whether to accept the order on SF’s terms, or renegotiate the price, payment terms, and delivery schedule to benefit Ajanta.

In mid-2015, India-based Titan Company, a joint venture between Tata Group and Tamil Nadu Development Corporation, was active in several retail businesses: watches; jewellery; eyewear; and youth accessories (e.g. backpacks and helmets). As of July 2015, Titan Company operated 1,300 of its own stores in 240 Indian cities and towns, and its products were being sold abroad through 2,300 third-party retail outlets in 32 countries. Titan Company's board of directors had developed an ambitious target-revenues of INR300 billion by 2020. The chief executive officer and his team needed to outline a strategy to achieve this goal. In particular, they needed to decide whether Titan Company should continue to launch new businesses or instead focus on consolidating its existing businesses.

Paytm Payments Bank Limited (Paytm) was the leading firm in the digital wallet (also known as the "mobile wallet" or "e-wallet") industry in India; yet, the company had reported a loss of more than INR15,485 million for fiscal year 2016. Paytm's resources were stretched further when, on May 23, 2017, it started its long-awaited payments bank operation. There were also doubts about the viability and sustainability of the online payments industry in general as a result of; India's demonetization exercise in 2016; the introduction of the uniform Goods and Services Tax in 2017; and a general slowdown in the economy's growth rate. In the highly competitive and crowded banking sector, how could Paytm survive, grow, and achieve continued success in this complex business landscape?

In October 2016, the chief executive officer of Bidcorp Baltics, a food services company operating in the three Baltic countries of Estonia, Latvia, and Lithuania, faced a dilemma. He needed to decide whether to expand the warehouse depot in Lithuania or in another location, and whether the company should diversify into products other than fresh fish and seafood. Because the company was part of the larger Bid Corporation Limited group, headquartered in South Africa, he had scheduled a teleconference with the head office. His challenge was to present a persuasive case for the parent company’s capital investment in Bidcorp Baltics. What contextually relevant factors did the chief executive officer need to consider?

In 2009, the owners of Mobile Joint Stock Company (Mobile World) were struggling to manage the challenges of rapid internal growth in a fast-changing and competitive industry. At the same time, private equity firm Mekong Capital was considering its role in the company and how to guide future growth. There was some dissension between the two parties; how could they resolve their differences and add value to the company?

In late 2009, Mobile World consulted with the former chief executive officer of Best Buy about its operations in Vietnam. Should Mobile World take his advice? Should Mobile World's senior management team visit other companies with more experience in the electronics industry? How could Mobile World and Mekong Capital conquer the challenges they faced in 2012? Use with 9B18M078.

In 2016, with success in its two main business lines, mobile phones and electronics retailing, Mobile World Joint Stock Company (Mobile World) faces the challenge of expansion. It is considering geographic expansion into the nearby markets of Cambodia and Myanmar. It is also considering business line expansion into either pharmaceutical or mid-market fresh produce. The founders of Mobile World and the partners of its private equity investor, Mekong Capital, are debating the chances of success of entry into one or more of these new geographic or product areas. Use with 9B18M078 and 9B18M079.

Set in early October 2017, this case follows Utz Claassen, the founder and chairman of Syntellix - a medical parts company that specialised in the research, development and sales of bio-absorbable, metallic implants. Syntellix was founded in 2008 as a spin-off from the special research division at the University of Hanover in Germany with the intention of translating the institute's theoretical knowledge of magnesium-based biodegradable implants into viable medical applications. After the successful completion of animal testing in 2010, the company began human clinical studies of its patented MAGNEZIX® alloy used in compression screws, pins and plates for the treatment of bone fractures, which had traditionally relied on steel and titanium parts. After more than five years of meticulous hard work, by 2017 MAGNEZIX® medical screws and pins have met CE-approval for human use in 30 countries. The product officially launched in Germany in September 2013. And by the end of 2016, about 25,000 successful implants had taken place across Europe, Asia, Africa and the Middle East. In March 2017, Syntellix AG founded Syntellix Asia based in Singapore, where it received venture financing and government support to make inroads into the booming Asian healthcare sector. Despite such success, the biggest operational difficulty Syntellix has is to continue making its way in a market dominated by gigantic players with huge resources, infrastructure and relationship network.

He was drawn to a subgroup in the AmeriCorps program which most of his fellow counselors avoided and warned him away from, young MS-13 gang members who were considered too dangerous and unwilling to change. After earning their trust by teaching them soccer skills, Jon developed a relationship with this group, shattering his preconceptions of their motivations and needs. Jon began to develop a plan to devote his life's work to bringing hope and opportunity to the group of young inner-city men identified as most likely to kill or be killed. He began his prototype operation in Boston. The vehicle was a free gym in the inner city where "student trainees" could begin to develop formal weightlifting training skills as a means to a new livelihood, experience a more positive community of mentors and peers, and through paid weight-training sessions for clients (typically white and wealthy), form a bridge between two very different socioeconomic groups. Publicity, notably through an ESPN video feature in 2012, created national and international awareness and demand for ICW gyms in different cities. Jon wanted to satisfy this demand, but he understood that his high-touch, locally focused, carefully managed program could not be exported quickly or formulaically without significant risk of failure and reputation damage. At the time of the case, Jon had carefully added a second, successful gym whose location straddled prosperous and dangerous neighborhoods in Cambridge, Massachusetts. He had also launched a corporate training program and begun to build out his organization and fundraising to support growth. Seven years after founding ICW, Jon is now ready to contemplate expansion to his first new city, Philadelphia.

In mid-2015, the founders of what3words, a technology start-up in London, England, were eager to position their company for growth. After having financed their two-year entrepreneurial journey with the help of angel investors, they were preparing to meet with a strategic investor to finance the next level of growth. The strategic investor needed to know that the founders had a clear path to profitability and a strategy for continued growth in order to secure long-term business potential. How could the founders create an action plan to move the start-up from surviving to thriving?

Essence, the first magazine aimed at African-American women, was created by four, young, Black entrepreneurs in the aftermath of massive racial and political upheaval in the United States in 1968. The venture was a financial, branding and cultural success. By 2005, the company was sold to Time Warner, Inc, the largest magazine publisher in the world at that time, for the highest price ever paid for a single-title magazine company. However, there is still debate about whether the last remaining co-founder, Edward Lewis, jeopardized the iconic Black brand by selling it to a white-owned company.

Inspired by C.K. Prahalad's "The Fortune at the Bottom of the Pyramid", Novartis was exploring ways to build a sustainable business for the BOP in India that would improve access to healthcare for the poor while being financially profitable, unlike Novartis's traditional philanthropic and corporate social responsibility approaches. To succeed, it had to answer a series of strategic questions: Which BOP patients should be targeted to best achieve the social and financial goals of the programme? Which diseases should it cover, and with what types of products (patent-protected, generics, OTC)? Which stages of the patient journey should the programme address? Which stakeholders should be targeted? What communication channels should be used? What should be the programme scale? Where to 'house' the social business group in the Novartis organization?

This B case is a supplement to the Chaudhary Group: Rebuilding Nepal case. Having successfully spearheaded relief work in the aftermath of the Nepal earthquake the Chaudhary Foundation envisions creating a more comprehensive and sustainable development model. They are keen to build a model village that integrates components of shelter, education, skill development and livelihood creation and affords residents a basic standard of living. What should the blueprint of this sustainable ecosystem include? Who are the stakeholders they should collaborate with on this effort? Can this model be replicated at scale across the country?

In early 2017, the chief executive officer of AgriSmart, a German start-up company within the Bosch start-up platform, was preparing for an important upcoming board meeting. She needed to explain why AgriSmart had deviated from its original financial plan, seek approval for its upcoming budget, and convince Bosch's board that the company deserved further funding. In preparing the company's forecasts to share with the board, the chief executive officer also needed to prepare for all possible questions from the directors regarding AgriSmart's past performance and the assumptions going forward.

In late 2016, Axonify, a Canadian technology company that managed a corporate online learning platform, was struggling to meet aggressive revenue growth targets while also controlling the costs of acquiring new customers. Axonify's chief financial officer had not imposed a top-down approach to developing budgets, nor had he attempted to closely monitor and control actual results against the budgeted costs. The members of the senior management team had been exercising considerable autonomy to develop their own functional area budgets and had been asked to explain only significant variances. The budgeting system had served Axonify well in its start-up phase. Would this “loose” budget system continue to work as the company grew, or should the chief financial officer have considered another budget process?

In January 2018, a family business advising team entered a seemingly straightforward contract with members of the Graham family, who were planning to transition their business to the next generation. The first and second generations, who founded and grew their business into a portfolio of 50 grocery store franchises across the eastern United States, were concerned about the capacity and interest of the next generation in continuing the success of the family business. None of the five cousins in this new generation had experience pertaining to the family business, and there was uncertainty about the structural changes inherent in the transition.<br><br>At first glance, the problem appeared to be about transition planning, but the advising team soon learned that transition was only the surface issue. The advising process uncovered a very dysfunctional family with deeper concerns. Communication problems, borne from the culture of conflict avoidance that typified the second generation’s upbringing, needed to be addressed before the family could face any transition planning with confidence. <br><br> This case is intended to be used with Advising the Family Firm: Opening Pandora's Box (B), 9B18M048. Advising the Family Firm: Opening Pandora's Box (A) should be assigned prior to class. Advising the Family Firm: Opening Pandora's Box (B) should be distributed in class following discussion of the (A) case.

This supplementary case set follows a family business advisory team over the course of roughly three months, as they develop an action plan to guide the succession of the family business to the next generation. The cases elucidate the harm that an inexperienced advising team can unintentionally inflict and cover issues of family firm advising, transition planning, and family dynamics.<br><br>This case is intended to be used with Advising The Family Firm: Opening Pandora's Box (A), 9B18M047. Advising The Family Firm: Opening Pandora's Box (A) should be assigned prior to class. Advising The Family Firm: Opening Pandora's Box (B) should be distributed in class following discussion of the (A) case.

Late in 2017, CEO Ryan Williams and his team debated whether Cadre should become not only a technology-enabled investment manager, but also an online trading exchange providing high levels of liquidity for CRE equity investors. Cadre was a pioneering New York City-based startup, offering investors equity in individual commercial real estate properties that its investment team had sourced and vetted. Traditional private equity (PE) funds required investors in CRE equity to accept an entire portfolio of properties, while imposing high fees and holding periods of up to 10 years. Cadre allowed investors both deal-by-deal selectivity and managed accounts of Cadre properties, at fee levels substantially lower those charged by PE funds.

By 2017, GoFundMe is the world's largest social fundraising platform. Gross donation volume is growing rapidly yet the number of monthly campaign starts is relatively flat. The CEO contemplates a variety of growth initiatives.