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  • MediaMath: Positioning a Real-Time Interface for Online Media Planning & Buying

    MediaMath is a demand-side platform that provides a single interface from which online media buyers can buy display media advertising from multiple advertising exchanges. The company’s chief executive officer is contemplating the strategic direction of his new business after its first full year of operation. Specifically, he needs to determine which clients he should most actively pursue and how that decision will affect the strategic direction of the business.
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  • Contrasting China's Yunan Model with Bangladesh's Yunus Model for Microfinance

    In 2008, about the time when the Yunus Model of microfinancing was under attack in its home country of Bangladesh, the Yunan Model was begun in rural China. The original model suffered from inefficiencies, high interest rates and allegations of improprieties against the founder, Nobel Prize winner Muhammad Yunus. By contrast, the Yunan Model relied on social capital and mechanism design theory to enlist the rural population, financial institutions and government in a cooperative effort to increase the financial stability and entrepreneurship level of one of the poorest areas of the country. Could “microfinance with Chinese characteristics” offer a plan to reduce poverty across China?
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  • A Late Bloomer: ZPMC CEO Guan Tongxian

    "Any important port in the world that has container handling operations should have container machinery made in China." With this dream, Guan Tongxian who was 59 years old came to Shanghai, leading thirteen people from Shanghai Port Machinery Company to start a difficult venture with one million US dollars. Today, ZPMC has assets of over 7 billion US dollars. However, he makes only 50,000 US dollars a year without holding any equities. He has kept such a low profile that even MBA programs in top Chinese universities might not be aware of his success. Chinese traditional culture has been playing an influential role in the personal growth of Guan Tongxian. Guan was influenced by the old generation of intellectuals in his childhood: "At that time, there were old Xiucai and Jinshi in Beijing, and I followed them to learn Chinese poems and listen to them speaking of Confucianism that promotes an idea of 'cultivating oneself, putting family in order, ruling the country and giving peace to the world.'"
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  • Rolls-Royce in Singapore: Harnessing the Power of the Ecosystem to Drive Growth

    This case is set in April 2013, and discusses the key elements that have contributed to the successful operations of the Rolls-Royce Singapore Seletar Campus. In 2006, Rolls-Royce had decided to expand its production capacity and set up operations outside the UK to meet growing customer demands and future growth. Asia was the Group's largest and fastest growing market, with almost half of their new aircraft-engine orders coming from customers in this region. In order to meet this increased demand, Rolls-Royce helped strategise and facilitate the company's largest investment to date: the US$565 million (SG$700 million) Seletar Campus - a 154,000 square metre site housing cutting-edge manufacturing, training and research capabilities. However, while building the facility was relatively straightforward; sourcing the right talent was more challenging. The issue of technology and knowledge transfer essentially came down to developing the high-value skills necessary to assemble and test Trent aero engines and manufacture wide chord fan blades to Rolls-Royce standards. Rolls-Royce was committed to growing its own highly-skilled workforce, and invested heavily in training staff with the intention of developing high-value skills through internationally recognised qualification programmes. Rolls-Royce knew that the local labour market lacked enough seasoned aerospace technicians with the desired manufacturing experience to meet their requirements. To overcome this challenge, the Group developed several collaborations with existing and new partners to develop training and qualifications programmes. This case discusses the challenges encountered, and the way they were overcome, by this public-private partnership that successfully created an ecosystem, which could provide a steady stream of new recruits with the high-value prerequisite skills mandatory for developing quality aerospace technicians.
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  • Cloverleaf Diary, Inc. - Valuation of a Dairy Farm

    John O'Callahan returned from the University of Guelph as a new graduate, engaged to be married. He excitedly told his parents that he and his fiancée would like to take over the family dairy farm after their wedding in the summer. His parents, Michael and Audrey, were happy to hear the news as they had always planned that their family farm would transition to the next generation. At the same time they were somewhat anxious since they did not expect the decision to come so soon, and had not made formal succession plans or discussed this issue with their children. Michael and Audrey wanted to ensure that the selling price and other arrangements would enable them to retire comfortably and that any purchase would consider all three of their children. John was given the task of coming up with a proposal that contained a reasonable valuation of Cloverleaf Dairy as a starting point for a family discussion. Although his parents and sisters seemed positively disposed toward the purchase, in order to proceed, the valuation had to satisfy all parties over the short and long term.
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  • Ruma's Fruit and Gift Basket World: Will Dad Ever Talk to Me?

    Andrea Ruma has worked for three years at Ruma's Fruit and Gift Basket (Ruma's), a 112- year- old family business in Massachusetts. Andrea is trying to decide whether she will stay in the business or leave to go back to teaching. The problem for Andrea is that her father, Jim Ruma, will not share any information on the company strategy, finances, estate planning, or succession planning, nor provide her with any feedback on whether she is doing a good job. Although Jim is 72 years old, he is an active and opportunistic businessman. In the last twenty years, he has gotten out of the wholesale fruit business and has entered five new business areas, all without any planning. Although the company is profitable and provides good income to four family members, Andrea has doubts as to whether she should commit to the company with the idea of possibly taking over the business as the only viable fourth generation family member.
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  • THE WOODVILLE REPUBLICAN: FAMILY FIRM OR COMMUNITY ASSET?

    Andy Lewis was the fourth-generation publisher and editor of a small family- owned newspaper in rural Mississippi. Lewis faced the challenges of operating a weekly newspaper in a changing industry amid concerns that members of the next generation of the Lewis family did not want to take on operation of either the 133-year-old newspaper or the family-owned insurance agency. The family firm leader is conflicted because he sees himself as both a steward of a family business as well as a steward of an important community asset. Although Andy had successfully managed the paper and the insurance agency and earned a good living for himself and provided for the needs of his family, he believed that he had paid a high price in the sacrifice of his time to achieve these results. The case examines alternative successors to Andy Lewis as editor and publisher of the newspaper; the economic, organizational, and logistical challenges associated with operating a rural weekly newspaper; and the role that an ancillary business played in generating revenue.
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  • Why the Lean Start-Up Changes Everything

    In the past few years, a new methodology for launching companies, called "the lean start-up," has begun to replace the old regimen. Traditionally, a venture's founders would write a business plan, complete with a five-year forecast, use it to raise money, and then go into "stealth mode" to develop their offerings, all without getting much feedback from the people they intended to sell to. Lean start-ups, in contrast, begin by searching for a business model. They test, revise, and discard hypotheses, continually gathering customer feedback and rapidly iterating on and reengineering their products. This strategy greatly reduces the chances that start-ups will spend a lot of time and money launching products that no one actually will pay for. Blank, a consulting associate professor at Stanford, is one of the architects of the lean start-up movement and has seen this approach help businesses get off the ground quickly and successfully. He believes that if it's widely adopted, it would reduce the incidence of start-up failure. In combination with other trends, such as open source software and the democratization of venture financing, it could ignite a new, more entrepreneurial economy. There are numerous indicators that the approach is catching on: Business schools and universities are incorporating lean start-up principles into their curricula. Even more interesting, large companies like GE are applying them to internal innovation initiatives.
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  • Six Myths About Venture Capitalists

    As the director of private equity for the Kauffman Foundation and a former venture capitalist, Mulcahy has observed the industry closely. In 2012 she and two Kauffman colleagues published a report titled "We Have Met the Enemy . . . and He Is Us," based on a comprehensive analysis of the foundation's more than 20 years of experience investing in nearly 100 VC funds. Her research and experience lead her to advise aspiring entrepreneurs against falling victim to these common myths about venture capital: (1) It's the primary source of start-up funding. (Actually, angel investors fund 16 times as many companies, and in 2012 more than 18,000 entrepreneurs raised nearly $320 million through a single crowdfunding site.) (2) VCs take big risks with start-ups. (Often they're insulated against risk by hefty annual fee streams.) (3) Most VCs offer great advice and mentoring. (To avoid disappointment on this front, ask the CEOs of other portfolio companies how they'd rate the firm.) (4) VC generates spectacular returns. (Since 1997, less cash has been returned to VC investors than they have invested.) (5) Bigger is better. (Research shows that fund performance declines as fund size increases above $250 million.) (6) VCs are innovators. (Apparently not. The innovation is coming from online platforms such as AngelList and SecondMarket.)
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  • In Search of the Next Big Thing

    In the 1990s, just out of college, Andreessen went knocking on VC doors in Silicon Valley, looking to fund what became the breakthrough web browser Netscape Navigator. Within 18 months the company had gone public and he'd become a symbol of the internet generation. Now he's a cofounder and partner of Andreessen Horowitz, a venture capital fund that looks for smart tech start-ups. In this edited interview he talks with HBR's editor in chief about what kind of entrepreneur his firm likes to fund, why start-ups are still feeling the effects of the last boom and bust in tech stocks, what they should do to prepare for an IPO, the role of hedge funds, and more.
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  • Secret Recipes: The Power of Culture in an Experience Economy

    Why did United Airline's TED and Delta's Song fail while Southwest's similar model for low-cost air travel thrived? According to the author, it all comes down to company culture. Culture is one of those fuzzy terms that makes business analysts roll their eyes, he says, but its true power lies in the fact that, unlike other competitive advantages, it is nearly impossible to copy. He defines culture as 'the things that people in an organization do without thinking, often because of a precedent set by management'. As he shows, the roots of culture go very deep, and they lead companies like Southwest, Costco and IBM to the top of their industries.
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  • Skunk works: How Breaking Away Fuels Breakthroughs

    At the world's most innovative companies, 'Skunk Works' has become the standard approach for running top secret projects with elite special teams. The hallmarks of a Skunk Works project include high-quality designs in a short time frame with limited resources. The author describes how it all started, at Lockheed Martin in the 1940s, and how the approach has evolved to inspire Apple and other modern innovators.
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  • Thought Leader Interview: Alice Waters

    The 'founding mother' of the organic, locally-grown and slow-food movements describes the roots of her vision and the importance of teaching young children how to eat. She describes how she created a new model for fine dining that took the best elements from intimidating French restaurants and relaxed, 'cheap and cheerful' restaurants to create a welcoming environment with top-calibre service. She also describes how her food philosophy evolved, beginning with the teachings of Maria Montessori and the importance of educating all five of the senses.
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  • Getit

    Sidharth Gupta, CEO of Getit Infomediary Ltd, had just received a term sheet from Helion Venture Partners (Helion), one of India's independent venture capital firms, offering to invest Rs 200 million in return for an equity stake in the company. His dream of transforming Getit from a regional print company into a digital company with broad geographical reach was within grasp. However, Gupta had to act fast; Helion's term sheet would expire in a fortnight if unexecuted. Bank finance and trade credit had tided Getit through tough times in the past, and Getit still had a Rs 250 million bank line to draw on. Should he take the venture capital investment? And if so, implications would this have for his family business and for him personally?
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  • Global Remediation: Funding Future Growth

    A small startup firm in the environmental services industry has spent the majority of its time developing its technology and overcoming the significant regulatory hurdles involved in bringing its technology to market. Having achieved success with the technology, the company must now decide which path to take to grow. The owners can try to raise the money themselves through a bank loan and do the expansion on their own terms. On the other hand, they can forge a financial partnership with a venture capital firm or a strategic partnership with another firm, or they can issue preferred shares to a local investment fund or corporate bonds to a local insurance company. These alternatives will share the risks and expense of expansion, but the company may lose some autonomy in its decision making in future.
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  • Negotiating Social Value - Crisis at Fuel Safe (A): General Instructions

    In this two-party negotiation, a large oil company accuses a social venture supplier of overcharging and threatens to take its business to lower cost for-profit competitors. The two parties need to rekindle their collaborative relationship and re-establish the commercial logic to continue working together. The case casts the oil company in an aggressive role and puts the social entrepreneurs on the defensive to surface the stereotypes in the relationship.
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  • SaferTaxi: Connecting Taxis and Passengers in South America

    SaferTaxi, a taxi booking service in South America must develop its mobilization strategy; that is, it must attract enough passengers and drivers to make its service worthwhile for all. Drivers hesitate to pay for SaferTaxi's smartphones and service unless these will deliver passenger bookings -- and passengers have no reason to sign up unless drivers are available. Meanwhile, regulators question the permissibility of online taxi booking in light of regulatory requirements, and some existing taxi booking vendors feel threatened by SaferTaxi's efforts to enter the market. As SaferTaxi attempts to satisfy these diverse constituents, international competition looms. What should SaferTaxi's founders do next?
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  • Mid-State Trucking and Storage

    An accounting firm has just informed the president of a 55-year-old, third-generation family-owned and -operated company that the family business is beginning to struggle financially. This news pushes years of simmering tensions and conflict within the family business into open conflict. The president has accused his sister, a vice president, of not doing her job. The sister is frustrated and needs to decide what action to take.
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  • International Oncology Services Private Limited

    International Oncology Services Private Limited initially had plans to start operations as a stand-alone facility offering cancer care to patients in Delhi, India, but escalating real estate costs combined with the capital intensive nature of the business were a big barrier. Moreover, the high gestation period in a greenfield project led the company founders to think of an alternative business model: a collaborative arrangement on a hub and spoke basis with an established healthcare provider in the city of Jaipur. This was a success. The company could leverage the infrastructure and in-patient facilities of the partner hospital, while adding its own medical, technological and research expertise to offer services at a cost-effective price. Though the company grew rapidly in its initial years, continued success was by no means assured. The management has to decide whether to expand with a single partner or adopt a multi-partner approach to take the business to the next level of growth.
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  • Ferknot

    The president of a new venture that sells a high-quality men's made-to-measure clothing line is considering opening the company’s first retail store in the downtown core of major city. He wants to grow the business to become the next big luxury fashion brand, and he believes that opening a flagship retail store is a logical step, but he first wants to analyze its financial feasibility and the investments required to pursue this strategy. The analysis includes a differential analysis, ROI and payback calculations.
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