個案總覽

The managers call a meeting of all staff as a strike is threatened over a pay dispute in this rural African company. They learn that the real issue is the disparity between the pay of some workers. This is the sequel to Botswana Uniform Agency (PTY) Limited (A), case 9A79C020.

The expatriate manager of an international bank faces two major problems. One is internal - how to resolve the inter-departmental conflicts caused by antagonism between two department heads. The other is external - how to cope with government pressures to establish quotas for hiring personnel at every level in the organization. The internal problems of the organization mirror the major socio-cultural-racial tensions in the society.