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International Bank of Malaysia Limited
內容大綱
The expatriate manager of an international bank faces two major problems. One is internal - how to resolve the inter-departmental conflicts caused by antagonism between two department heads. The other is external - how to cope with government pressures to establish quotas for hiring personnel at every level in the organization. The internal problems of the organization mirror the major socio-cultural-racial tensions in the society.
學習目標
<ul><li>To illustrate the ethical, legal, and operating dilemmas created by a country's laws requiring that staffing policies reflect the racial mix of the country.</li><li>To develop an appreciation for the difficulty of managing in such situations.</li><li>To show the impact on interpersonal and interdepartmental relations (and therefore on internal operations) of societal conditions.</li><li>To show that a well-thought-out long-term strategy and philosophy could help managers manage their operations better on a day-to-day basis.</li></ul>