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  • Botswana Uniform Agency (PTY) (A)

    Two young Canadian women have to deal with the threat of strike in a model factory started up in a rural African village. Cross cultural management problems arise as these two women with different management styles attempt to combine rural African norms, roles and expectations to the task of producing school uniforms in an industrial setting. A strike is threatened over a pay dispute, a result of differing perceptions and expectations in the work environment. A sequel to this case, Botswana Uniform Agency (PTY) (B), case 9A79C021, offers further insight.
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  • Botswana Uniform Agency (PTY) (B)

    The managers call a meeting of all staff as a strike is threatened over a pay dispute in this rural African company. They learn that the real issue is the disparity between the pay of some workers. This is the sequel to Botswana Uniform Agency (PTY) Limited (A), case 9A79C020.
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  • Maintrel (A)

    An engineering manager has just received the resignation from the company's best engineering designer. The designer was asked to prepare a report on a current project to ensure that any problems during the process could be corrected before completion. In the report he was critical of the design features and some crucial parts of the project. The report was presented to upper management, concerns were discussed and it was decided to ignore the report and allow the project to continue without any changes. After finding out about the decision, the engineering designer submits his resignation. The engineering manager is uneasy about the events unfolding and must decide what to do next. Supplements Maintrel (B), (C) and (D), products 9A75J010, 9A75J011 and 9A75J012 highlight the engineering manager's decision and the outcome.
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  • International Bank of Malaysia Limited

    The expatriate manager of an international bank faces two major problems. One is internal - how to resolve the inter-departmental conflicts caused by antagonism between two department heads. The other is external - how to cope with government pressures to establish quotas for hiring personnel at every level in the organization. The internal problems of the organization mirror the major socio-cultural-racial tensions in the society.
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