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Supplements the (A) case.

Supplements Starlite Corp.: General Information.

Supplements the Adam Baxter series.

Supplements Starlite Corp.: General Information.

Supplements Starlite Corp.: General Information.

Supplements Starlite Corp.: General Information.

Supplements Starlite Corp.: General Information.

The operations manager of the Westover Inn has just decided to purchase an equity position in the Inn. He has mixed feelings of both elation and dread. Now that the decision has been made, the real work can begin. The focus of the case is dealing with several inter-related strategy, marketing, operations, human resources, technology, and communications decisions required to ensure that the purchase will be a success. (This is a supplement to Westover Inn (A), case 9A96M003.)

Supplements the (A) case.

Explores the challenges confronting the CEO at the Brigham and Women's Hospital in the wake of radical changes in the health care environment. As pressures have risen for cost containment in health care, the hospital has embarked on a series of reengineering efforts to reduce costs, while maintaining the quality of care. The CEO is now evaluating the results of these efforts and considering alternative strategies for improvement.

Reports the strategic choices made by Dewar's and briefly describes the implementation of the campaign from its launch in September 1993 through September 1995.

Dewar's is considering employing new media options. The company had committed resources to a new CD-ROM magazine, Launch, in 1994, as its first experiment with new media. During 1994, a number of additional opportunities have been presented to both Leo Burnett and S&S including other CD-ROM "digizines" and World Wide Web sites. Jamie Prusak must now decide how to evaluate these new opportunities, as well as several other lower technology media alternatives, in terms of costs, effectiveness and efficiency, and long-term impact on the brand's two target markets.

Supplements the (A) case.

The Vice President - Manufacturing, is faced with a series of disputes between his direct subordinate, the maintenance supervisor, and one of the maintenance foremen. The situation is threatening to disrupt maintenance operations and the VP feels it is time to intervene. His problem is what to do and how to do it. (To be used in conjunction with Martin Brass Company (A) Tom Fuller, Vice-President, Manufacturing, case 9A96C005; and Martin Brass Company (C) Jim Jones, Foreman, Maintenance Dept., case 9A96C007.)

The Vice President - Manufacturing, is faced with a series of disputes between his direct subordinate, the maintenance supervisor, and one of the maintenance foremen. The situation is threatening to disrupt maintenance operations and the VP feels it is time to intervene. His problem is what to do and how to do it. (To be used in conjunction with Martin Brass Company (A) Tom Fuller, Vice-President, Manufacturing, case 9A96C005; and Martin Brass Company (B) Harry Smith, Supervisor, Maintenance Dept., case 9A96C006.)

Supplements the (A) case.

Supplement for case UV1814

Documents two problems in the product development process of Northern Telecom's new Greenwich key systems product line. These problems are due to the conflicting goals of the marketing, design, and manufacturing groups in the product development team. A rewritten version of an earlier case.

In 1993 CIGNA Property and Casualty embarked on a full transformation effort under a new leadership team headed by Gerry Isom. This case presents progress through September 1995.

Supplements the (A) case.