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Longevity Wines: Fermenting Inclusion for Black Wine Entrepreneurs - Handout
This handout accompanies product W30136. -
Decarbonizing Shipping at A.P. Moeller-Maersk (B)
This is a (B) case supplement to 624-049 Decarbonizing Shipping at A.P. Moeller-Maersk. -
Making Money Work for You: Investing to Build Personal Wealth (B)
This case helps individuals learn about different types of investment strategies. It presents three different people with varying risk tolerances and investment objectives and provides information about the investment strategies they adopt. -
Accounting Outages at Plug Power? (C)
Set in June 2023, the C case explores Plug Power's recovery from its financial restatements, how it benefited from government subsidies, and new strategic alliances. -
"Care in Every Drop": Ayala Corporation and Manila Water (B)
Since 1834, eight generations of the Ayala family have used their conglomerate to fund nation-building projects in the Philippines, including investments in tramcars, telecommunications, hospitals, and schools. In 1997, Ayala's subsidiary, Manila Water, took control of the failing water distribution system in Metro Manila's east zone, vowing to rebuild the infrastructure and bring cleaner, safer, and more widespread water to the area. Manila Water largely succeeded in this mission in its early years, but, as time went on and the climate grew more unpredictable, it became increasingly difficult to source water for the growing population. By 2019, Manila Water became unable to bring its customers a consistent supply of water, prompting both public and political outrage directed at the firm and the Ayala family. With their legacy at risk and the problem of water scarcity enduring, how should Manila Water and Ayala move forward? -
Microsoft Azure and the Cloud Wars (B)
By 2023, the global market for cloud infrastructure had consolidated into a three-horse race. As of Q4 2022, Amazon, Microsoft, and Google collectively accounted for 66% of the global market. AWS had a market share of 33%, Microsoft Azure had 23%, and Google Cloud had 11%. The global market for cloud services, valued at over $550 billion in 2023, was projected to grow at an annual rate of 15-20%, reaching over 2 billion by 2030. Though the growing demand for cloud services was a reassuring tailwind for Microsoft, the emergence of multicloud approaches in enterprise, the relentless price-pressure from competitors, and the threat of further commodification presented a wholly new set of challenges for Microsoft Azure. As the opportunities and threats of the multicloud future became clearer, Microsoft needed a multicloud strategy. -
Simplyk: From Volunteering to Fundraising for NPOs - Part B - Business Model II: Fundraising for NPOs
This two-part case examines the major challenges faced by Simplyk, a start-up with a social mission related to volunteering and the non-profit ecosystem. Part A provides an overview of the context in which this social innovation was created, describing the business model and methodology developed by the organization to facilitate volunteering. Part B describes the transformation of Simplyk's business model into an innovative fundraising platform and some of the difficulties encountered. -
J.P. Morgan Private Bank (B): Engage ... or disengage?
MAY 2022: The planning phase for the Engage project has taken way too long, in part because the technological platform was so critical to the success of the project. After months of discussions with a fintech company, a proof of concept had been delivered, showing promising results but it was still far from the fully integrated solution that had been promised. The final quote for the full project finally came in late and higher than expected. This was a big setback for Adam and Gabriele. They thought they had signed up with a development partner, but now they had the distinct impression the fintech saw its role more as a simple service provider, agreeing to client requests without bringing up the cost issues. Adam was particularly upset as he had spent countless days with the technology provider to make sure they understood the requirements and came up with a realistic budget ahead of time. The time felt wasted now, with the whole project on the brink of a complete breakdown. Without the technology-enabled platform delivering the functionalities needed, the whole transition to a new active advisory function was in trouble... There was barely enough time to negotiate again with the fintech. Was it time to reconsider doing it internally? Was it even reasonable to expect they might be able to salvage the project by going to another solution provider? Were they in any way responsible for the budget creep, thanks to the engagement of some many parties, each with its own requirements? How could they ensure Engage did not head for the trash bin of project history? They still believed, but maybe it was time to put milestones and deadlines to the dreams. Very much the definition of strategy... -
SENACA EAST AFRICA (C): A FAMILY SECURITY BUSINESS GRAPPLES WITH EXPANSION
Senaca East Africa, aka Sentry & Patrols, is a Kenya-based security guard firm founded in 2002 by John Kipkorir, a longtime member of the Kenyan police. At the time, there were only a few well-known Kenyan-owned security companies, and crime was rising. After some early stumbles, Sentry & Patrols grew rapidly and John's wife and daughters joined the business. Part A of this case details the family's early struggles to grow their operation, develop expertise and define their roles in the business. It follows the first eight years in operation, during which John's wife and eldest daughter became full-time employees. It traces their journey up to the point that Sentry & Patrols was approached by a European firm about a merger. The tie-up prospect offered risk and reward. By that time, Sentry & Patrols had become one of the best-known guard firms in East Africa, with more than 1,000 workers. But cash flow was tight, clients were slow to pay, and the company was struggling to expand. This case examines the challenges of defining roles in a family business and setting up effective governance structures. Case A ends with the family mulling the merger offer. Part B of this case details what happened after the family agreed to the merger and changed the company name to Senaca. Initially, the tie-up brought benefits. The company grew to 1,500 guards and landed contracts with universities, hotels and companies such as Nokia. The business diversified, expanded to Uganda, started a guard training school, and launched a technology arm. The company invested in equipment such as cameras, body scanners, security gates and electrical fencing for their new clients. However, this period presented the Kipkorirs with many challenges. John Kipkorir's other daughters became involved with the company, but over time, their decision-making power was eroded by their European partners, and the business nose-dived. This part of the case challenges students to think about family business struc -
SENACA EAST AFRICA (B): A FAMILY SECURITY BUSINESS GRAPPLES WITH EXPANSION
Senaca East Africa, aka Sentry & Patrols, is a Kenya-based security guard firm founded in 2002 by John Kipkorir, a longtime member of the Kenyan police. At the time, there were only a few well-known Kenyan-owned security companies, and crime was rising. After some early stumbles, Sentry & Patrols grew rapidly and John's wife and daughters joined the business. Part A of this case details the family's early struggles to grow their operation, develop expertise and define their roles in the business. It follows the first eight years in operation, during which John's wife and eldest daughter became full-time employees. It traces their journey up to the point that Sentry & Patrols was approached by a European firm about a merger. The tie-up prospect offered risk and reward. By that time, Sentry & Patrols had become one of the best-known guard firms in East Africa, with more than 1,000 workers. But cash flow was tight, clients were slow to pay, and the company was struggling to expand. This case examines the challenges of defining roles in a family business and setting up effective governance structures. Case A ends with the family mulling the merger offer. Part B of this case details what happened after the family agreed to the merger and changed the company name to Senaca. Initially, the tie-up brought benefits. The company grew to 1,500 guards and landed contracts with universities, hotels and companies such as Nokia. The business diversified, expanded to Uganda, started a guard training school, and launched a technology arm. The company invested in equipment such as cameras, body scanners, security gates and electrical fencing for their new clients. However, this period presented the Kipkorirs with many challenges. John Kipkorir's other daughters became involved with the company, but over time, their decision-making power was eroded by their European partners, and the business nose-dived. This part of the case challenges students to think about family business struc -
OneTen: One Million Careers for Black Talent (B)
The OneTen case study examines the nonprofit organization's origin story. Its founding team includes a roster of corporate superstars-Ken Chenault (former CEO of American Express), Ken Frazier (former CEO of Merck), Charles Phillips (chair of Infor), Ginni Rometty (former CEO of IBM), and Kevin Sharer (former CEO and chair of Amgen). In May 2020, soon after the murder of George Floyd, this group came together to form a nonprofit that would partner with companies, talent developers, and Black talent, with the goal of hiring one million Black people in the U.S. into jobs with family-sustaining wages over the next 10 years. Equally important is an emphasis on the promotion of talented Black employees within existing companies. The case is set in late 2020, just after the hire of OneTen's first CEO, Maurice Jones; it explores how the organization was established, structured, and staffed, and how it has so far built its partnerships. -
Guria India: Authentic Leadership for Societal Grand Challenges - Graphic Supplement
Supplemental Material for Main Product. -
Hey Jane: Early Investor Pitch Deck
This supplement provides an early investor pitch deck for Hey Jane, a telehealth medication abortion provider. It is meant to accompany "Hey Jane: Delivering Abortion Pills to the Doorstep" (case no. 724-408). -
Hey Jane: Background on Abortion in the U.S.
This supplement provides background on abortion in the U.S. It is meant to accompany "Hey Jane: Delivering Abortion Pills to the Doorstep" (case no. 724-408) and would be especially useful for students new to the U.S. healthcare context. -
DuroVac (B): Organizational Resilience and Sustained Excellence in VUCA Conditions
A business world characterized by volatility, uncertainty, complexity, and ambiguity (VUCA) presents many leadership and governance challenges to businesses large and small. Smaller family firms, in particular, need to demonstrate resilience both in navigating changes that arise from VUCA conditions and in staying firm on the core purpose with which their enterprises were founded.<br><br>Cases A and B present the approach of a family firm based in Toronto, Canada, that manufactures and markets industrial vacuum systems. The cases provide an opportunity for instructors to convey the trials and tribulations faced by the founder and his successor in building a purpose-driven organization and in staying on the committed path of responsible leadership and governance. -
Ball: EVA Driving the World's Leading Can Manufacturer (C)
Ball used Economic Value Added analysis to determine if it should open a new metal can manufacturing facility, which mandated closing two recently acquired factories, or recapitalize and update the two legacy factories. -
Ball: EVA Driving the World's Leading Can Manufacturer (B)
Ball used Economic Value Added analysis to determine if it should open a new metal can manufacturing facility, which mandated closing two recently acquired factories, or recapitalize and update the two legacy factories. -
McDonald's Board of Directors (D)
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McDonald's Board of Directors (C)
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McDonald's Board of Directors (B)