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  • Bringing Quick Loans to the Unbankable in Kenya (B)

    Supplement to case IN1281. This case tells the story of InVenture, a data science company based in California, that has created a machine learning algorithm to identify the creditworthiness of those with no credit history by tracking their mobile data patterns. With this technology they define a credit score and can issue a loan almost instantly to the borrower via a mobile phone. The technology behind InVenture has been used to develop a smart phone app - Mkopo Rahisi - which enables loans to be approved quickly to small business owners in Kenya.
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  • Sunac's Acquisition of Greentown in the Chinese Real Estate Market (B)

    Supplement to case IN1274. The case illustrates a wide range of strategic and implementation issues that companies face in mergers and acquisitions (M&A), particularly in an emerging market such as China. The three-part case is about Sunac, a real estate company listed on Hong Kong Stock Exchange (HKSE), and its various attempts to expand by acquiring other real estate businesses in China. Case (A) describes the overall industry environment, value chain, and analyses of Sunac (the acquirer) and Greentown (the target). It explains the macroeconomic background and the details of proposed transaction in May 2014. Case (B) reveals what happened after Sunac had paid HKD6.3 billion for Greentown. Case (C) describes two further acquisition attempts by Sunac in 2015 - of Kaisa and Yurun.
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  • Betty Lou's Budget: Introductory Spreadsheet Training for Budgeting and Financial Management (B)

    Supplement to case KS1202. This is an introductory case with a simple narrative designed to teach students the basics of designing a simple financial spreadsheet. The follow-up B case may be used to teach the basic steps for creating pivot tables. The topic is based on a new student trying to budget for the academic year expenses.
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  • Health Leads: Reaching for Impact (B)

    The B case documents the development of a strategy to achieve system-level impact in a rapidly changing healthcare landscape for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, by 2013 the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually. At the end of a successful "proof plan" period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients' social needs a standard part of health care in the U.S.: replicate Health Leads' proven model or instigate a social care movement?
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  • Project Titan at Northrop Grumman (B): Managing for Performance at Northrop Grumman

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  • Transferring Knowledge Between Projects at NASA JPL (B)

    At the conclusion of the (A) case, Jennifer Trosper needed to decide whether or not to throw her support behind the training and outreach represented by the ROV-E program to build small rovers like the ones used on the surface of Mars by NASA JPL. The (B) case describes her decision and provides further information on her subsequent efforts made after the initial decision.
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  • Lehman Brothers: Too Big to Fail?, Epilogue

    In September 2008, Hank Paulson, U.S. Treasury Secretary, Ben Bernanke, Chairman of the Federal Reserve Board of Governors, and Tim Geithner, President of the Federal Reserve Bank of NY, found themselves in the eye of the mightiest financial storm since the Great Depression. After months of battling the crisis, they were confronted with the largest problem they had encountered yet-Lehman Brothers, the global investment bank, was teetering on the edge of failure. This case asks students to consider what the appropriate response from the policymakers and central bankers should have been.
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  • Capitalism's Next Frontier: Competing in Outer Space (B)

    Supplement to case W16564.
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  • Capitalism's Next Frontier: Competing in Outer Space (B)

    Supplement to 9B16M053.
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  • adidas Russia/CIS and the Russian Crisis: Retrench or Double Down (B)

    Supplement to case IMD820. The case series is based on extensive interviews with key executives at adidas Russia/CIS in charge of implementing the radical IT, supply chain and omnichannel initiatives that transformed adidas Russia/CIS from one of the poorest performers to the new standard within the Group. The initiatives included pioneering the rollout and implementation of key new technologies such as click-and-collect, ship-from-store, endless aisle and RFID - all of this in the face of the massive economic crisis that embroiled Russia. With some 1,200 company-owned stores - the Group's largest direct retail footprint globally - adidas Russia/CIS was critical to the financial success of the Group as a whole. The case provides an opportunity to discuss the key challenges in the rollout and implementation of cutting-edge IT, supply chain and omnichannel initiatives in one of the most challenging retail and logistics environments, i.e. Russia during the latest economic crisis.
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  • Vitalia Franchise (B): Vitalia Brasil

    This case should be distributed only after "Vitalia Franchise" (HBS Case No. 311-035) is distributed and discussed.
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  • Financial Services at Falabella (B)

    Supplements the (A) case and provides an update describing choices Falabella made. In 2010, the board and senior management team of Falabella, a leading retailer with operations throughout Latin America, faced choices about what to do with its financial services division. More than 4.5 million customers had CMR credit cards that could be used in Falabella stores, and Banco Falabella competed with other banks by offering personal banking services. The case covers many of the key questions the leaders of the firm faced, including whether to allow credit card holders to use their cards for purchases outside of Falabella stores, whether to develop personal banking services further, and whether to make substantial changes to the strategy or to exit the business.
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  • Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project - Part B - The Rise

    Supplement to case HEC138. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was "resuscitated" and transformed into a success (part B). The case highlights (1) the challenges and risks of IT projects for SMEs, (2) the importance of evaluating and selecting the right IT supplier and managing relationships, and (3) how, during a retrospective, lessons learned from a project failure can be transferred and applied to other IT projects.
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  • MBA Entrepreneurs: Crowdfunding Wipebook (B) Year Two: Growth and Obstacles

    Supplement to case HEC143. The Wipebook case follows a start-up company over a two-year period. The company originated from a product idea proposed by a student as part of an MBA entrepreneurship course: an erasable, reusable notebook. Two other students joined him in what was to become the "Wipebook" project. Twelve months into the project, the team had realized one of the most successful crowd-funding campaigns in Canadian history: $424,314 for over 10,000 pre-orders. The partners then went on to appear on a television show, Dragons' Den, where they accepted an offer of $300,000 for a 25% stake in the company. As the reality of the entrepreneurial process set in, following the initial euphoria, a number of challenges arose.
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  • MBA Entrepreneurs: Crowdfunding Wipebook (C) Epilogue

    Supplement to case HEC143. The Wipebook case follows a start-up company over a two-year period. The company originated from a product idea proposed by a student as part of an MBA entrepreneurship course: an erasable, reusable notebook. Two other students joined him in what was to become the "Wipebook" project. Twelve months into the project, the team had realized one of the most successful crowd-funding campaigns in Canadian history: $424,314 for over 10,000 pre-orders. The partners then went on to appear on a television show, Dragons' Den, where they accepted an offer of $300,000 for a 25% stake in the company. As the reality of the entrepreneurial process set in, following the initial euphoria, a number of challenges arose.
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  • CEO Succession at Cisco (B): Announcement Strategy

    Supplements the (A) case (417-031). This case supplement describes Cisco's communications strategy around the CEO announcement, which focused on controlling the narrative and avoiding leaks. The strategy included both internal and external processes aimed at introducing the new CEO to employees and the general public, respectively. Externally, the process unfolded without media leaks and with a modest stock market reaction.
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  • CEO Succession at Cisco (C): Chuck Robbins' First 100 Days

    Supplements the (A) case (417-031). This case supplement describes new CEO Chuck Robbins' earliest days after being announced as Cisco's new chief executive. During this time, Robbins focused on building a leadership team featuring people with complementary skills and the disclosure of top executive departures during the transition period. Chambers also assumed his new role as executive chairman during this time frame.
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  • Videojet (B)

    In 2005 Craig Purse, the CEO of Videojet, a company recently acquired by the conglomerate Danaher, is dealing with the unexpected failure of a new high tech printer just launched in the market. The new product exemplified the first real instance in which the Videojet team had used the managerial processes of the Danaher Business System (DBS). Was the failure of the new printer a sign that the DBS was fundamentally inadequate for product development projects? Or was the failure instead a symptom that the Videojet team had not properly adopted the DBS? What should Purse do to correct the course of the company?
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  • InsideSales.com (B)

    Supplement to case 817018.
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  • Drybar (B): No Cuts. No Color. Just Blowouts!

    Drybar (B) is presented in an innovative cartoon storybook format to help enhance participants' understanding of Drybar's offering through an entertaining experience that is both informative and emotionally engaging. Supplementary Video and Lecture Slides can be obtained at https://www.blueoceanstrategy.com/teaching-materials/drybar/
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