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The case is about the privatization of water in the Argentinean province of Tucumán, and its subsequent re-nationalization, which attracted major media and NGO coverage as epitomizing the drawbacks of public-utility privatization. It looks at the conflict between the Provincial Government of Tucumán and Aguas del Aconquija SA, the concessionaire.

Sid Shawn is a 10-year veteran of NMO Financial Services and a mainstay of the pensions marketing group. He's been a good, consistent worker and an invaluable resource for the salespeople and consultant relations managers. Sid also weighs 400 pounds. So when he is the only internal candidate for the customer-facing position of consultant relations manager, sales and marketing VP Bill Houglan feels that he has a tough hiring decision to make. Sid knows the company's products backward and forward, but to succeed in the new job, he would have to impress the polished professionals at major benefits consultancies. What kind of image would Sid present in face-to-face sales situations? Could he keep up with the job's physical demands and fast pace? Does Sid's weight matter? Bill wonders. With obesity reaching epidemic proportions in the United States, companies are feeling its impact on their insurance costs and their employees' health. They are increasingly compelled to adopt policies concerning overweight workers. Offering expert advice on this fictional case study in R0505A and R0505Z are Howard Weyers, CEO of Weyco, which has fired employees for smoking and is now targeting the issue of obesity at work; Sondra Solovay, a California attorney focusing on weight-related issues and the author of Tipping the Scales of Justice: Fighting Weight-Based Discrimination; Mark V. Roehling, a Michigan State University professor whose research has focused on issues of obesity in the workplace; and Amy Wilensky, author of The Weight of It: A Story of Two Sisters.

Sid Shawn is a 10-year veteran of NMO Financial Services and a mainstay of the pensions marketing group. He's been a good, consistent worker and an invaluable resource for the salespeople and consultant relations managers. Sid also weighs 400 pounds. So when he is the only internal candidate for the customer-facing position of consultant relations manager, sales and marketing VP Bill Houglan feels that he has a tough hiring decision to make. Sid knows the company's products backward and forward, but to succeed in the new job, he would have to impress the polished professionals at major benefits consultancies. What kind of image would Sid present in face-to-face sales situations? Could he keep up with the job's physical demands and fast pace? Does Sid's weight matter? Bill wonders. With obesity reaching epidemic proportions in the United States, companies are feeling its impact on their insurance costs and their employees' health. They are increasingly compelled to adopt policies concerning overweight workers. Commenting on this fictional case study in R0505A and R0505Z are Howard Weyers, CEO of Weyco, which has fired employees for smoking and is now targeting the issue of obesity at work; Sondra Solovay, a California attorney focusing on weight-related issues and the author of Tipping the Scales of Justice: Fighting Weight-Based Discrimination; Mark V. Roehling, a Michigan State University professor whose research has focused on issues of obesity in the workplace; and Amy Wilensky, author of The Weight of It: A Story of Two Sisters.

Sid Shawn is a 10-year veteran of NMO Financial Services and a mainstay of the pensions marketing group. He's been a good, consistent worker and an invaluable resource for the salespeople and consultant relations managers. Sid also weighs 400 pounds. So when he is the only internal candidate for the customer-facing position of consultant relations manager, sales and marketing VP Bill Houglan feels that he has a tough hiring decision to make. Sid knows the company's products backward and forward, but to succeed in the new job, he would have to impress the polished professionals at major benefits consultancies. What kind of image would Sid present in face-to-face sales situations? Could he keep up with the job's physical demands and fast pace? Does Sid's weight matter? Bill wonders. With obesity reaching epidemic proportions in the United States, companies are feeling its impact on their insurance costs and their employees' health. They are increasingly compelled to adopt policies concerning overweight workers. Commenting on this fictional case study in R0505A and R0505Z are Howard Weyers, CEO of Weyco, which has fired employees for smoking and is now targeting the issue of obesity at work; Sondra Solovay, a California attorney focusing on weight-related issues and the author of Tipping the Scales of Justice: Fighting Weight-Based Discrimination; Mark V. Roehling, a Michigan State University professor whose research has focused on issues of obesity in the workplace; and Amy Wilensky, author of The Weight of It: A Story of Two Sisters.

Two companies, Myriad Genetics and OncorMed, competed to develop a genetic test for breast and ovarian cancer susceptibility. Although the two companies had offered genetic testing only to women who participated in their research studies, in 1995, both were considering selling their testing services to physicians generally. Despite the promising market for this testing service, some scientists and patient activist groups believed that it was premature to provide testing outside a carefully controlled research environment, where data could be collected on an ongoing basis to answer significant questions about the health consequences of genetic mutations and the potential benefits and risks of testing. Specifically, they argued that commercialization should wait because knowledge about an inherited predisposition to breast cancer was still emerging, and medical care options for mutation carriers were limited and not proven to be of benefit. In addition, data on the psychological and social effects on women who were tested were still evolving. Those in favor of restricting such testing to the research setting wanted laws in place to protect individuals from irresponsible testing practices, loss of privacy, and genetic discrimination. Details the decisions that Myriad and OncorMed made regarding their testing services and how the two companies addressed the concerns of those outside the company.

Genzyme Tissue Repair (GTR) had just received favorable Phase I clinical trial results, an important first step in gaining approval from the Food and Drug Administration (FDA) for its NeuroCell-PD. The groundbreaking technology behind NeuroCell-PD (developed by Diacrin, Inc.) used fetal pig cell neural transplants to treat Parkinson's disease. GTR was eager to get NeuroCell-PD to market as quickly as possible but knew that the path to obtaining FDA approval would be difficult. Genzyme, an innovative biotechnology company, had often entered uncharted territories in the past and had set precedents in medical research. Controversy would likely center on whether GTR would use what some were calling "sham" surgery as a placebo control in its Phase II trials of NeuroCell-PD in Parkinson's patients--trials intended to demonstrate both the efficacy and safety of the procedure. In sham surgery, a segment of patients in a study undergo the same aspects of the surgery experience as those receiving the experimental treatment, except that it does not involve fetal pig cells. Details the process for testing NeuroCell-PD and discusses the issues concerning sham surgery. Asks students to make a recommendation on whether to conduct sham surgery.

International Accounting Standard (IAS) 39, Financial Instruments: Recognition and Measurement, has attracted considerable controversy throughout its development. Major European financial institutions and political agencies lobbied heavily against the development of certain provisions within the standard. Jacques Chirac, the president of France, suggested that the accounting treatment prescribed in IAS 39 threatens the stability of the European economic structure. Despite its efforts to accommodate constituents' concerns, the International Accounting Standards board refused to fully concede to lobby pressure and implemented a compromise standard in March 2004. As a result, the European Union's Accounting Regulatory Committee voted to recommend that the European Commission only partially adopt IAS 39, effectively "carving-out" two provisions that were the focal point of debate. Explores the history of IAS 39, describes the IAS 39 prescribed accounting treatment for fair value and cash flow hedges, outlines heavily debated issues surrounding macro hedge accounting, and illustrates the impact of politics in the accounting standard setting process. Also explores the implications of the European Commission's "carve-out" on the viability of the International Accounting Standards board and the board's overriding goal of global harmonization of financial reporting standards.

Examines L'Oreal's acquisition of leading U.S. cosmetics brands, including Maybelline, Redken, and Kiehl's, and their subsequent renewal and globalization. Reviews the history of L'Oreal, now the world's largest cosmetics company, from its origins in France in 1907. The company entered the United States in 1953, and from 1990, expanded rapidly with the acquisition of U.S. brands, which were renewed and then taken international. Focuses on Kiehl's--since 1851, a quirky New York luxury brand--which L'Oreal acquired in 2000 and is now expanding globally. Shows how L'Oreal developed a portfolio of U.S. and European brands that are now sold globally. Explores the corporate strategy and marketing challenges facing consumer products firms as they globalize and how acquisitions can facilitate globalization.

In 2005, the University of Chicago Investment office was deciding how much capital to allocate toward timber investing. Explores the challenges associated with optimal portfolio construction when one of the invested assets is illiquid with limited historical price transaction data.

Merrill Lynch (ML) is at a crossroads. Stan O'Neal became its CEO and implemented a radical cost-cutting program. In addition, the company dot-com continues to recover from the fallout from the Enron and dot-com scandals. What are the future prospects for ML? Can the firm compete against its traditional competitors or against the recently merged Goliaths of banking, such as Citigroup?

Faced with falling share prices and the critical eye of the media focused on Jack Welch's retirement plan, newly appointed CEO Jeff Immelt had the challenge of reassessing GE as a leader of corporate integrity and good governance. Presents the changes Immelt initiated in the board of directors, in Immelt's own compensation scheme, and in the compensation scheme for all GE executives, designed to address GE's corporate governance issues. Examines the use of stock options and alternative stock-based incentive schemes, along with the importance of each tool in a total compensation plan. A rewritten version of an earlier case.

The joint venture between General Motors (GM) and Shanghai Automotive Industry Corp. (SAIC) in 1997 was regarded as the largest single foreign investment ever made in China. The joint venture was considered by many as a high-risk investment for GM at that time. Eight years after signing the joint venture, GM proved to the world that its investment in China was justified, with its growing market shares and successful partnership with SAIC. Attempts to understand the strategic alliance between GM and SAIC and how the relationship contributes to the success and rapid growth of GM in China. Also analyzes the strategies adopted by GM and the potential threats and challenges imposed on foreign automobile companies in China. Sheds light on devising viable strategies for foreign companies to enter emerging markets.

A junior executive is given the task of calculating a benchmark common in the ship building industry - cost per compensated gross ton. Although raw data is available for its components, the executive must formulate relationships between the data to determine the benchmark. The case is designed to provide: 1) an introduction to the construction and use of benchmarks in quality management; 2) practice in conceptualizing a problem and designing a basic spreadsheet model to solve the problem. The modeling procedure uses an influence diagram as the basis for constructing the spreadsheet model, this spreadsheet model is available, product 7B05D011.

Boeing dominated the commercial airline manufacturing business since bringing out the first commercial airline jet airliner. But in 2005, it delivered fewer new planes than its fast-moving competitor, Airbus. Boeing responded by transforming its manufacturing business and introducing the first "all-composite" commercial airplane: the 787 (the Dreamliner). In addition to being a revolutionary new commercial airliner, the 787 attempts to change the large "spoke-and-hubs" airport operation to nonstop travel between many new "city-pairs" worldwide.

The management at Monster.com, the leading U.S. provider of online recruitment services, must decide how to proceed with Monster Networking (MN), a new business launched in late 2003. MN helps users identify other individuals who can offer career advice. Monster.com management views MN as: a vehicle for reducing the cost of attracting job seekers to its core matching services and a potential source of subscription revenue. As of early 2005, MN's performance has been mixed. Networkers were deeply engaged, but subscription revenue growth was disappointing. In the face of this performance, Monster.com management must decide whether to proceed with its original plan, eliminate subscription fees to boost traffic, augment MN's scale by acquiring an online social networking start-up, or simply terminate MN.

Exel plc is a global third-party logistics provider, serving clients such as Home Depot, Dell, Unilever, and Marks & Spencer. Describes the range of activities Exel performs for its clients and the capabilities the company has developed. Exel traditionally focused on freight management and contract logistics services and is now considering providing supply chain planning services. Management believes that there is tremendous potential in combining supply chain planning with supply chain execution. However, there are risks involved in entering the new business. Describes the decision in the context of Exel's two-decade relationship with Haus Mart, a leading retailer of home textiles, housewares, and home accessories in Germany.

Majestica Hotels Inc., a leading European operator of luxury hotels, was trying to reach an agreement with Commercial Properties of Shanghai regarding the management contract for a new hotel in Shanghai. A series of issues require resolution for the deal to proceed, including length of contract term, name, and staffing. Majestica was reluctant to make further concessions for fear that doing so might jeopardize its service culture, arguably the key success factor in this industry. At issue was whether Majestica should adopt a contingency approach and relax its operating philosophy or stick to its principles, even if it meant not entering a lucrative market.

In 2001, Seiji Frank Sanda is facing his worst crisis since founding Japan Communications Inc. (JCI) in 1996. His planned IPO was stopped, leaving JCI with a large organization and strong revenues, but losses and a dwindling balance sheet. He is seriously considering severe personnel cuts, however, layoffs in Japan may cause severe damage to his reputation and make it difficult to hire people in the future. Furthermore, JCI is facing decisions regarding implementation of its business strategy, wondering if now is the time to diversify its service offerings.

A previously employed equity trader at a prominent New York investment bank has returned as an MBA summer intern. Her primary responsibility is to assist the heads of the HR department with the integration of a recently acquired California equity research firm. The case opens and ends with the intern trying to manage an irate head of security for a perceived breach of security caused by differences in New York and California labor laws while in between other issues of varying urgency are raised. This case lets students approach real-time post-merger integration issues from both a technical and human relations point of view. Key issues addressed in the case include assembling the "right" integration team, resolving title- and salary-mapping differences, and managing a significant cultural shift.

This case looks at issues facing three National Football League (NFL) teams in 2004: the Arizona Cardinals, Houston Texans, and San Francisco 49ers. The case is written from the perspective of a consultant that will be moderating a debate on business management priorities facing NFL clubs. Each of the three clubs profiled faced different issues in 2004. The Cardinals struggled with poor attendance, an out-of-date stadium, and public reluctance to fund a new facility. The Texans, a new team that had played its first season in 2002, were building their franchise. The 49ers, once one of the league's elite franchises, were struggling with poor on-field performance, salary-cap limits, and an obsolete facility. The case prepares students for a discussion of business management priorities, including competitive success, financial success, and enhancement of fan loyalty and support.