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Goodyear Tire & Rubber: M&A Synergies, Student Spreadsheet
Spreadsheet Supplement for Case W32285 -
Hayco: Moving Manufacturing to the Caribbean, Mexico, or Central America
In 2018, Christopher Hay, president and chief executive officer of Hayco, the top contract manufacturer to the brush industry globally, had been looking for a new location for some of its operations due to over a decade of rising labour costs in Hong Kong, China, where the company was based. The company accelerated its search in response to the US government's announcement of tariffs against Chinese products in April 2018. Hayco was seeking a location closer to the US and European markets where labour costs were still low for an initial workforce of over one thousand employees and where there was no threat of tariffs. Hay's focus was on Mexico, the Caribbean, and Central America. Hay considered questions such as, "What is the best market to which Hayco could move its operations? Should it establish a new subsidiary on its own or locate within a special economic zone?" -
Tractor Supply Co
In February 2023, Hal Lawton, CEO of Tractor Supply Co, the largest farm and ranch retailer in the United States reflected on the company's 70% growth between 2019 and 2022. Economists had begun to predict an economic downturn and experts were predicting softening consumer demand, which would negatively impact retail sales. Although Lawton acknowledged the prospect of short-term economic headwinds, he believed that structural trends favored Tractor Supply, particularly regarding the habits and interests of Millennials. The company had performed extremely well during the pandemic as people isolated at home, moved to less densely populated areas, and began to embrace the Out Here lifestyle. As the pandemic subsided, experts questioned whether Tractor Supply could continue its torrid pace of growth and whether it could maintain its position as the 4th highest performing stock in the Standard & Poor's 500 Index, a position it had held since 2000. -
Top Glaciers Inc.: A New Ice Age? (Part A)
Top Glaciers Inc. (TG) is a Montreal-based company that emerged in early 2017 from the merger of four Quebec-based ice cream and sorbet companies - Bilboquet, Solo Fruit, Hudson, and Lambert. TG operates in the high-end "artisanal" ice cream and frozen dessert segment. Part A of the case is decisional: it asks students to conduct a business assessment of the company in June 2020 to determine TG's strategy and priorities. Part B is short. It looks at the company's evolution since the end of Part A. -
Top Glaciers Inc.: A New Ice Age? (Part B)
Top Glaciers Inc. (TG) is a Montreal-based company that emerged in early 2017 from the merger of four Quebec-based ice cream and sorbet companies - Bilboquet, Solo Fruit, Hudson, and Lambert. TG operates in the high-end "artisanal" ice cream and frozen dessert segment. Part A of the case is decisional: it asks students to conduct a business assessment of the company in June 2020 to determine TG's strategy and priorities. Part B is short. It looks at the company's evolution since the end of Part A. -
Haier Europe: Bringing RenDanHeyi for All
The case focuses on Haier Europe, a branch of Haier Smart Home and part of the Chinese Haier Group, and how it applies RenDanHeYi, a unique management model that explains the group's extraordinary rate of growth amidst fierce competition, with an intense focus on the local customer and keeping costs low. The challenge is to implement the system in Europe following the acquisition of Candy, in a post-Covid environment marked by soaring inflation, conflict in Ukraine, and mounting pressure on the home appliances industry to become more environmentally sustainable. -
Unite Us and the Business of Health Equity
Health equity became a hot topic during the pandemic, when health care disparities and higher mortality rates for Black and Latino patients became front-page news. New discussions about the structural determinants of health in the United States looked deeply at the impact of racial disparities and racism on health behaviors, clinical care, social and economic factors, and physical environment on health outcomes. The Unite Us technology platform was devoted to helping identify, deliver, and pay for services that affected whole-person health, with the goal of screening at-risk individuals for referrals to broader assistance from government services and community-based organizations. Could Unite Us and its partners build the coordinated care networks to provide whole-person health to populations that had long borne the brunt of racial disparities-and reduce health care costs? -
Predictive Models Can Lose the Plot. Here's How to Keep Them on Track.
One of the players in the 2008 financial crisis was a phenomenon the authors call algorithmic inertia: when organizations use algorithmic models that are meant to account for a dynamic environment but fail to keep pace with critical changes. In this article, the authors explain algorithmic inertia, identify its sources, and suggest practices that organizations can implement to overcome it. -
Risk Intelligence and the Resilient Company
Risk intelligence supports organizational resilience by helping leaders identify and manage a broad array of potential threats to their company's value exchange system over time and across changing business contexts. To strengthen their organization's risk intelligence, leaders should systematically categorize and interpret risk events, compartmentalize uncertainty and reduce its impact, and construct and contextualize an enterprise risk network. -
How Professional Services Firms Dodged Disruption
Big professional services firms appeared to be in the crosshairs of new, technology-fueled competitors a decade ago but many have maintained or even bolstered their positions. How they did so holds lessons for other incumbents aiming to counter threats that are disruptive to their businesses. -
Tea Leaf Trust: Providing More Than Education
Tea Leaf Trust (TLT), a non-profit vocational training centre, worked to develop young students into emotionally resilient change agents within their Sri Lankan communities. TLT was proud that it equipped its students with the tools necessary to transform their surroundings in positive ways by dealing with the social issues they faced. Now, fourteen years since the company's founding, Yadharshi Selvaraj, TLT's co-lead, was assessing the advantages and disadvantages of the current fundraising model used at TLT and wondered what solutions she should outline moving forward. Did the company have the necessary resources and skilled management team to adequately monitor fundraising and support continued growth? -
Maritime Bus: Goal Setting and Surviving the Pandemic Crisis
Mike Cassidy owned Maritime Bus, which provided an essential service built on efficient and effective travel and terminal-to-terminal package delivery in the Maritime provinces of Prince Edward Island (PEI), New Brunswick (NB), and Nova Scotia (NS). Headquartered in Charlottetown, PEI, the Maritime Bus company was part of the Cassidy Group, which employed over 500 people, including Cassidy's wife and three sons, and served over 80 per cent of the busing needs of the region. The company had experienced historic profits in 2018 and finally broke even in 2019; 2020 was supposed to be its first profitable year. However, the COVID-19 pandemic brought instability to the industry, and ridership shrunk to nearly zero. By December 31, 2020, Cassidy had covered over $2.2 million in business losses with personal retirement savings. Despite the large personal financial cost, he was determined not to let COVID-19 destroy his company's legacy. Canadian intercity busing was historically regional, and many prominent companies had failed without federal or provincial government bailouts. Facing surmounting financial pressures and lacking ridership as the company entered the 2021 season, Cassidy had to plan for the venture's survival. -
Helga Wear: The Unzipped Potential of Women's Workwear
The case traces the story of Jodi Huettner, a mechanical engineer, and her journey to launch Helga Wear Inc. (Helga Wear), a company that developed personal protective equipment (PPE) in the form of workwear specifically designed for women. Huettner started the venture following her own struggles working in PPE designed for men. The case outlines the various challenges she encountered in bringing her product to market and illustrates how gender bias affects not only product design but also product demand. The case also follows the "idea journey" of an innovation, outlining the founder's bootstrapped approach and her interactions with multiple stakeholders along the way. It also demonstrates the importance of considering the role of the broader ecosystem-such as industry standards-in shaping product demand. -
Paul Hardy Design Inc.: A Pandemic Pivot in Luxury Fashion and Interiors
Paul Hardy parlayed a degree in fashion and an early-career job as a personal shopper at high-end retailer Holt, Renfrew & Co., Limited (Holt Renfrew) into a successful career as a Canadian luxury-goods fashion designer. He was a survivor in the industry, adapting to various exogenous shocks, most recently COVID-19. The pandemic resulted in the cancellation of events and social gatherings at places where women typically wore his designs. In addition, Hardy's online purchasing presence was minimal. His immediate response to the pandemic-related lockdowns was to enable online purchasing and highlight clothing that could be worn at home or on more informal and local excursions. His business success had been largely based on his talent and the relationships he had fostered and nurtured over the years. Hardy personally reached out to his clients and held a COVID-compliant fashion show. Once again, he was demonstrating his resilience in the face of significant challenges, but what should come next?<br><br>After the economic crisis of 2008, Hardy had expanded his business to interior design. Should he forego high-end fashion to focus on interiors? Was there a way to further pivot his fashion design given the changes in consumer demand? How would the world come out of the pandemic, and how could Hardy position himself to thrive? Would any change threaten relations with his loyal clientele? Given that his business was almost 20 years old, what should his short- and longer-term strategic plan entail? -
EDWINS: Leading with Passion and Purpose
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The Evolution of Line Managers during Agile Transformation: From Missionaries to Priests
Based on an in-depth analysis of a successful large-scale agile transformation, this article sheds light on the evolving role of line managers during the transformation. At the beginning of the transformation, line managers act like "missionaries" and leverage influencing mechanisms in their attempts to foster the adoption of agile values. At maturity, the role of line managers evolves into a role similar to "priests" where discipline mechanisms are enacted to maintain and sustain the newly adopted agile values. The social contracts and the organizational conditions that underpin such evolution have implications for selecting suitable line managers. -
Tata Nano in Singur: An (IN)Fertile Landscape for Industrialisation? (A)
In 2008, amidst widespread farmers' agitation over land acquisition issues, Ratan Tata, despite investing ₹300 crores, was compelled to abandon the Tata Nano project in Singur. Using Kingdon's multiple agenda setting model, this case examines why despite the huge victory of West Bengal's Left Front government in 2006 on the motto of "development" and a strong political will the setting up of the Nano plant of Tata Motors Limited (TML) failed. Is the large package of financial incentives offered by the West Bengal government to the TML a good strategy to attract private investment into the state? What other tools can policymakers use to bring investment to the state? Should the government invoke provision of eminent domain to acquire land for private enterprises? -
Tata Nano in Singur: An (IN)Fertile Landscape for Industrialisation? (B)
In 2008, amidst widespread farmers' agitation over land acquisition issues, Ratan Tata, despite investing ₹300 crores, was compelled to abandon the Tata Nano project in Singur. Using Kingdon's multiple agenda setting model, this case examines why despite the huge victory of West Bengal's Left Front government in 2006 on the motto of "development" and a strong political will the setting up of the Nano plant of Tata Motors Limited (TML) failed. Is the large package of financial incentives offered by the West Bengal government to the TML a good strategy to attract private investment into the state? What other tools can policymakers use to bring investment to the state? Should the government invoke provision of eminent domain to acquire land for private enterprises? -
Coal: Exit, voice or loyalty? The case of three mining multinationals
Coal plays a critical role as an energy pillar in many parts of the world. In three of the world's most populous countries - China, India and Indonesia - coal supplies more than 60% of electricity needs. However, coal is also one of the most polluting and greenhouse gas emission-intensive substances, holding the dubious title of the single largest contributor to global warming. Mining is one of the industries under scrutiny for its role in the coal supply chain. Amid growing negative public sentiment and investor pressure, the mining majors are pursuing different strategies regarding coal. Rio Tinto completely exited in 2018. Anglo American spun out its coal assets into a separate company, effectively putting the decision in shareholders' hands. Meanwhile, Glencore held on to coal, declaring "managed decline" the most responsible approach. The case's dilemma - "who has it right" - offers fertile ground for debate. Participants should analyze the pros and cons of the company's strategies from different angles and explore the repercussions on various stakeholders, on shareholders and on the environment. The potential learnings from this case and previews of the difficult trade-offs leaders face extend beyond mining to many industries in transition. -
Logistic Regression: Modeling with StatTools
Logistic regression is a modeling technique often used to predict a binary variable-a variable coded as 1 if an event of interest occurs (e.g., a borrower defaults on a loan) and coded as 0 otherwise. This note details how logistic regression applies the logistic function to generate a probability forecast for a binary event. It also includes an example of how to fit a logistic regression model to loan default data using StatTools (an Excel add-in). The StatTools output is then used to predict a loan's default as a function of the borrower's credit score.