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Jennifer Gaston
In this fictional case, Jennifer Gaston, founder and CEO of mid-sized luxury jewelry company Aquamarine, was managing a couple of key hiring issues that had recently cropped up. In just six months, Gaston had brought in a new COO and was about to finalize a multi-month search for a CFO. Although she had nearly completed the transformation of her executive team, she still needed to thoroughly check references on the CFO candidate and extend a formal offer. A lot was riding on these positions and, despite the help of an executive search firm, hiring for them had not been easy. Students are asked to evaluate several aspects of hiring and prepare role plays for them. -
DW Healthcare Partners
An abstract is not available for this product. -
Evaluating M&A Deals: Accretion vs. Dilution of Earnings-per-share
When discussing the pros and cons of an acquisition, practitioners often talk about the impact of the deal on the buyer's earnings-per-share (eps). An acquisition is said to be "accretive" if the buyer's eps goes up post-deal; it is "dilutive" if the buyer's eps goes down. Describes why managers are concerned with accretion and dilution; how to tell if a deal is accretive; why high P-E buyers can pay a premium and still have an accretive deal; how accretive deals can be bad (and dilutive deals good); and how much accretion or dilution to expect based on the terms of a deal. -
Evaluating M&A Deals: Introduction to the Deal NPV
Introduces a framework for evaluating mergers and acquisitions. Assumes that the criterion of a good deal is that it creates value for shareholders; i.e., has a positive deal NPV. Looks at the deal NPV from both the buyer's and seller's point of view. Explains how a positive deal NPV leads to positive predicted cumulation of abnormal returns. It then presents a framework for calculating deal NPVs based on the consideration paid, the work to be done, the value of the target, and the value created through restructuring or synergy. Concludes by introducing the concept of 'fragility risk,' which is basically the risk that the buyer's plans will go awry. -
Evaluating M&A Deals: How Poison Pills Work
The poison pill defense against hostile takeovers was invented in 1982 by Martin Lipton, of Wachtell, Lipton, Rosen and Katz. Pills are considered the most effective of all the normal defenses against a hostile bidder. Describes the two basic types of poison pills (flip-ins and flip-overs), and explains how the form of a tender offer changes the impact of a pill on the bidder. Also describes how bidders can set up tender offers to avoid poison pills. -
Tough Guy
How would you react if you were faced with a humiliating interaction with an abrasive colleague, boss, coworker, or direct report? What if that person is a rainmaker? Most students have found themselves in a difficult situation they thought they had no power to change. This case describes the interaction among four associates at an investment bank and their confrontational team leader-who is also a vice president. Deciding what to do about the vp's behavior is tricky, and there is unease about going upstairs with their complaints. This case allows for a powerful discussion about leadership techniques that only attempt to change behavior. -
The IMF's Coordinated Growth Strategy of 1977/1978
The case documents the growth strategy that the IMF wanted to orchestrate after the first oil crisis and as the world economy did not return to the growth rates of the 1960s. The case illustrates the pinnacle of Keynesian thinking that prevailed at the time: a view of the international economy as an almost hydraulic system that could be manipulated by government policies at will to reach desirable aggregate targets. The failure of the strategy, among other things, emphasizes the importance of inflationary expectations. The case is also a nice opportunity to discuss the Phillips curve as well as the current global imbalances and what can be done about them. -
Hope Enterprises, Spreadsheet
Spreadsheet for case UV2446 -
Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham and Women's/Faulkner (BW/F) Hospitals
After the merger of two local hospitals, hospital leaders much decide how to reorganize services to take advantage of newly created efficiencies. Focuses on the Orthopedics department at one of the hospitals. -
Infosys Technologies: Improving Organizational Knowledge Flows
Knowledge is being discussed as one of the most important organizational resources. But these resources exist in specialized pockets dispersed across the organization, and dedicated knowledge management (KM) programs are required to improve their flow. However, high failure rates of such programs raise serious doubts about their ability to improve knowledge flows. This case traces the KM program of Infosys Technologies, Ltd - a Global Most Admired Knowledge Enterprise. The case describes how, in 1999, Infosys' top management detected a severe lack of organizational knowledge flows while implementing a program aimed at continuously improving their core business processes. A more detailed examination exposed that the lack of knowledge flows stifled the effectiveness of their organizational structure and their business model. Alarmed by these critical findings, Infosys initiated their KM program. A five-stage knowledge maturity model (KMM) was conceptualized to aid KM implementation. With people, processes, and technology as the three pillars of Infosys' KM program, KMM identified specific capabilities Infosys needed to develop in each of the five levels. Things worked fine till 2004 when Infosys began moving towards KMM Level 4, which required developing clear metrics to measure KM effectiveness, that is, improvements in knowledge flow. In the absence of such metrics, Infosys' Board of Directors started questioning company's financial investment in the KM program. The CEO, who championed the KM program, knew that he faced two key challenges - to convince the Board of future revenue prospects of the KM program, and to identify metrics for assessing improvements in organizational knowledge flows. -
ChoicePoint Inc. and the Personal Data Industry
In 2005, Derek V. Smith, CEO of ChoicePoint, Inc., a leader in the personal data industry, was facing some difficult strategic challenges. Under his watch, the company had allowed a large security breach-compromising some 160 thousand personal files-which it did not prevent or detect immediately. The result was renewed attention and scrutiny on personal data privacy issues causing Congress to consider several new legislative bills. Meanwhile, pressure to make changes in the way he did business was mounting from the media, the Federal Trade Commission, influential privacy rights advocates, and the general public. The case focuses on Smith as he weighs his options after months of trying to change public sentiment. Smith needed to make a decision regarding the proper use of social security numbers but also the restoration of faith in his company and the personal data industry, as both were facing significant legitimacy threats. -
TiVo 2007: DVRs and Beyond, Spreadsheet
Spreadsheet supplement for case 708-401. -
Corporate Governance Ratings: Got the Grade... What was the Test?
In 2007, there were three prominent corporate governance ratings firms-The Corporate Library (TCL), Governance Metrics International (GMI), and Institutional Shareholder Services (ISS). These firms assessed the effectiveness and deficiency of the governance systems of thousands of publicly traded companies. Although members of the investing public agreed that sound policies were important to protect the interest of shareholders from potentially self-interested managers, there were many questions around the usefulness of published governance ratings themselves. Questions ranged from whether a system of governance could be adequately summarized in a single, numerical score to what a high or low rating was supposed to indicate. Furthermore, allegations that ISS engaged in a conflict of interest by selling consulting services to companies on how to improve their ratings led some to question the objectivity of the ratings process. -
Vertex Pharmaceuticals and the Cystic Fibrosis Foundation: Venture Philanthropy Funding for Biotech
In 2001, Vertex Pharmaceuticals Incorporated acquired the San Diego-based biotech company, Aurora Biosciences. The combination of Vertex's and Aurora's technologies would improve the flow of novel drug candidates into development. However, several questions related to the integration of Aurora into Vertex were still unresolved, the most pressing being Aurora's major collaboration with the Cystic Fibrosis Foundation (CFF). Were venture philanthropy and foundation deals an appropriate funding mechanism for a public company like Vertex? How could the board of Vertex and the CFF fundamentally align the objectives of a for-profit company with those of a non-profit institution? Those were the questions faced by the Vertex executives. -
TiVo 2007: DVRs and Beyond
Tom Rogers, CEO of TiVo, had placed multiple strategic bets on his company. In September 2007, that strategy was due for a major test. TiVo was a maker of digital video recorder (DVR) products and a distributor of DVR technology. Rogers believed that macro-trends in the home entertainment industry--the convergence of standard television with the delivery of video content via broadband Internet, and the related crisis faced by companies whose business models relied on TV advertising--played to TiVo's unique strengths. Leadership in DVR technology and a TV-centric user interface arguably positioned TiVo to become something more than a consumer electronics company. That was Roger's big bet. Implementing it required making six other bets: continuing to sell stand-alone DVRs in the retail market, despite rapidly eroding market share; distributing TiVo service in partnership with cable and satellite TV providers (which also functioned as TiVo's chief competitors in the DVR market); developing a platform for DVR-based advertising; entering the audience research business; leveraging TiVo's intellectual property both through litigation and in the marketplace; and expanding into non-U.S. markets. In late 2007, a pivotal new product, a major distribution deal with cable operator Comcast, and a key intellectual property lawsuit were all reaching points of critical impact. -
Berkshire Partners: Purchase of Rival Company (B)
Supplements the (A) case. -
Berkshire Partners: Purchase of Rival Company (C)
Supplements the (A) case. -
AtekPC Project Management Office
Presents one company's efforts to implement a project management organization, or PMO, and the challenges they faced in doing so. Issues brought out in the case include defining the PMO's purpose and mission, the structure and governance of the PMO, and how to successfully implement it in what appears to be a resistant culture. John Strider, AtekPC's chief information officer (CIO), had strong convictions that the PMO-light model was the way to go. He had held back on hiring fill time employees for the PMO and was moving very slowly and cautiously so as not to violate AtekPC's culture. He was also concerned about the many issues that the PMO implementation had already raised. Were small steps building on small successes going to get the job done fast enough? With the ever increasing challenge of successfully managing information technology (IT), organizations are recognizing the need for greater discipline in managing IT projects. For many organizations, this has meant ratcheting up project management skills, processes, and governance structures within the organization by implementing a project management office (PMO). Unfortunately, there is little shared understanding of the challenges of implementing a PMO. Therefore, managers and their organizations have inadequate guidance to help them identify and overcome the obstacles they are likely to encounter. -
Keppel Offshore & Marine - Riding the Waves of Change
(1) To highlight the critical role of the environmental forces driving change and competition in the global marine and offshore industry: oil prices, technology changes and new cycles of industrialisation; (2) To discuss Keppel O&M's approach to strategic management in its volatile market and to evaluate the reasons for the firm's success in such an environment. -
Dove: Evolution of a Brand
Examines the evolution of Dove from functional brand to a brand with a point of view after Unilever designated it as a masterbrand, and expanded its portfolio to cover entries into a number of sectors beyond the original bath soap category. The development causes the brand team to take a fresh look at the cliches of the beauty industry. The result is the controversial Real Beauty campaign. As the campaign unfolds, Unilever learns to use the Internet, and particularly social network media like YouTube, to manage controversy.