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  • Strategic Compliance Management

    Explains the construct of strategic compliance management (SCM) and asserts that managers and their firms can perform more effectively, that is, create or capture more value or better manage risk, when they comply with applicable laws, search for innovation opportunities created by regulation and deregulation, and proactively anticipate future regulation.
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  • Note on Writing Great Marketing Plans

    Marketing plans are critically important tools for marketing executives. If you can't create a strong marketing plan, it is unlikely that you will be successful. Explains why marketing plans are so important and provides a framework for creating a strong marketing plan and keys to success.
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  • Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel

    The MGM Grand Hotel in Las Vegas had detailed information on loyal gaming customers, but could its information systems also be tailored to nongaming customers? As the nongaming business sectors became increasingly profitable both at the MGM Grand and in Las Vegas generally, understanding the nongaming customers appeared to be of critical importance to the continuing growth of the resort.
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  • Protecting Foreign Investors

    Describes the emergence of several kinds of efforts to assure the safety of foreign investment in emerging markets: international arbitration, expanded official political risk insurance, credit from government agencies, and intervention by investors' home governments. Points out the roles of bilateral investment treaties and regional economic agreements in making arbitration accessible to an increasing number of foreign investors. Views the various arrangements as substitutes for a global agreement on foreign direct investment that would parallel the WTO for trade given that attempts to negotiate a comprehensive arrangement have so far failed. Also, presents several criticisms of the current system.
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  • Rwanda: National Economic Transformation

    Set in the year 2004, when Rwanda commemorated the 10th anniversary of a genocide that had claimed the lives of over 10% of its population. Focuses on the formulation of an economic strategy to rebuild the economy and its institutions after the devastation. Rwanda, one of the poorest countries in the world, highlights the challenges of economic development in Africa and in other low-income countries. Provides a brief political and economic history of Rwanda, but focuses on the country preceding and after the genocide. A description of government policies since 1994 enables discussion of the efforts of the transitional government under Bizimungu (1994-2000) and the first Kagame government (2000-2004) to restore and build the economy. Provides detailed economic and social data as of 2004, allowing evaluation of policy results. Concludes as President Kagame, now formally elected as head of state, considers an economic strategy to meet Rwanda's current challenges and increase the country's prosperity over the next decade.
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  • UBS: Towards the Integrated Firm

    In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former military site in the Swiss mountains. Under the banner of "Understanding, Commitment, and Trust," teams of 100 executives engaged in a simulation of six worlds--metaphors for the various regions and parts of UBS business. Initial skepticism about the exercise was replaced with enthusiasm for the "mind-boggling" camaraderie that it created. Held above Montreux, Switzerland, home of the International Jazz Festival, the program opened with a taped interview of jazz great Wynton Marsalis asking the audience to equate the dynamics of jazz with the collaboration required to maintain a complex professional services firm. Marsalis contrasted Duke Ellington, who composed for the specific talents of his band members, with John Coltrane, a master of improvisation. "Coltrane played the themes," Wuffli mused. "That's what we do. We've got the vision. We've got all of our different musicians and we're playing to these themes in an integrated way. It does make beautiful music."
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  • EMC Corp.: Proposed Acquisition of VMware

    Involves the decision by the CEO of EMC Corp. whether to acquire VMware, a small software firm in California that makes virtualization software. Among the factors to be considered are a pending patent case involving WMare and Microsoft and integration challenges associated with EMC's decision to spend $3 billion to acquire two other software firms based in California. Also, raises the issues about deal protection devices.
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  • Hydro: From Utsira to Future Energy Solutions

    Managers at Norway's Hydro are wondering whether or not an economically viable business case can be made to commercialize a wind-hydrogen solution. The company has successfully installed a wind-hydrogen renewable energy system as a research and development project on the 200-person remote island of Utsira. Now, they are considering two early markets to which to sell the idea: remote island communities or grid power balancing for grid operators with a high reliance on wind power. Introduces current trends in renewable energy and looks at the threats, opportunities, and business drivers in launching a new project. Analyzes the priorities of the company by looking at economic, social, and environmental objectives.
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  • Changing Face of the Indian Television Industry: 2006

    Television in India has been around for just over four decades. For the first 17 years, transmission was restricted to black and white, and sales figures of television sets were minimal. The liberalization of the Indian economy, however, brought with it many changes, including the entry of a number of global players in manufacturing and broadcasting. In a span of just over 10 years, the broadcasting industry grew from a single public service provider to a thriving sector with over 300 channels beamed across India. Sales of televisions, though characterized by a low penetration rate, also continued to grow steadily. By 2005, India's potential as one of the world's largest viewerships was attracting the attention of international media giants. Paradoxically, infrastructure and the prevailing regulatory environment brought into question the abeyant growth of the industry. This was especially so for rural India, which is typically characterized by low levels of disposable income. Looking at the industry from broadcasting and manufacturing perspectives, this note explores the dynamics, challenges, and prospects of Indian television.
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  • Banco Hipotecario S.A.

    In 2003, the chairwoman and controlling shareholder of Argentina's leading residential mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002 currency crisis and default. As the bank's competitors, many of whom were also creditors, begin to close ranks, Banco Hipotecario's management and shareholders need to come up with a plan that will satisfy creditors and keep the bank's business model intact.
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  • Exchange Rate Models

    This technical note describes parity conditions (PPP, UIP, and CIP) and develops a model of exchange rate determination.
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  • I Can, You Can, We All Can Kanban

    This brief note describes the kanban system of inventory control. It discusses the rules for its use, techniques for calculating the number of cards, and the difference between push and pull systems.
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  • Kevin McCarthy and Westlake Chemical Corp. (B): More Uncertainty on the Horizon

    Supplements the (A) case.
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  • Braun: The Syncro Shaver (A)

    Braun is developing a new top shaver that it hopes will reverse its declining market share in mens' shavers. At the same time, another team has been developing a highly innovative automatic cleaning device that could dramatically differentiate the new shaver from the competition's offerings. At issue is whether to "marry" the two projects, with the goal of creating a revolutionary, break-through product. That carries risks, however: the cleaning device is so far from ready that it could delay the launch of the new shaver until the critical window of opportunity has passed. Why not introduce the new shaver on its own, leaving the cleaning device as an optional accessory? The debate generates questions about product strategy, new product design and development, and market analysis.
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  • Braun: The Syncro Shaver (B)

    Two years later, Braun has a revolutionary new shaving system and is struggling over how to communicate its benefits to the market. Its novel feature, an automatic cleaning center, is not quite yet debugged, which adds to the concerns of those who believe that the new shaver, outstanding in itself, should be launched solo, leaving the cleaning center as an attractive accessory. Others believe that Braun needs to offer more than "just" a new shaver at a time of declining market share. How they launch and market this new product around the world may determine the fate of the Braun brand into the 21st century. For a company whose new "brand promise" is "Designed to Make a Difference," a critical challenge is how to position the radically new product both to gain new, convenience-oriented consumers and to keep loyal, conservative customers who want "only a closer and more comfortable shave."
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  • Dollar Tree Logistics, Spreadsheet

    Spreadsheet for case UV1448
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  • Braun: The Syncro Shaver (A) and (B) (Supplement)

    An abstract is not available for this product.
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  • Tokyo Disneyland and the DisneySea Park: Corporate Governance and Differences in Capital Budgeting Concepts and Methods Between American and Japanese Companies

    In 1997, building on its earlier success with Tokyo Disneyland, Oriental Land Corp. Japan and the Walt Disney Co. discussed the possibility of a new joint project known as the Tokyo DisneySea Park. Different approaches toward capital budgeting and distinct corporate governance regimes led the two firms to evaluate the project in different ways. Although globalization of the Japanese economy has advanced with astounding speed, management philosophy and capital budgeting techniques still differ significantly among Japanese and American firms. In a joint venture, such differences have a momentous impact on decision-making processes. Illustrates key divergent practices between Japanese and American firms in the realm of corporate governance and finance.
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  • CEMEX: Rewarding the Egyptian Retailers

    CEMEX has pursued an aggressive decommoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role and effectiveness of the Rewards Program, a tournament that rewarded the sales performance of the retailers, was called into question by Assiut Cement's management based on the results of its first two rounds.
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  • Eldeco: Playing in the Big League

    In 2001, Pankaj Bajaj is considering whether to go forward with a residential development outside New Delhi. Facing an uncooperative local authority, he must determine how to evaluate the risks of proceeding against the potential loss of a golden opportunity to bring Eldeco, his real estate development company, into the top tier of industry players.
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