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Re-Defining WSGN's Value Proposition and Positioning: Insight Generation for Fashion and Lifestyle Industries
WGSN is the world's largest fashion trend forecasting agency, supplying services to 95% of the Fortune 500 fashion brands. The case examines the global strategy of WGSN, which strives to enrich its robust online platform while adding more physical presence in the markets where it is growing, particularly in North America and Asia. The case examines the role of style in fashion by focusing of the content it provides to fashion designers, buyers, merchandizers and executives. The flagship market for WGSN, the fashion industry, is divided into 14 product categories each of which require a high level of expertise on the part of the firm's trend analysts. WGSN covers all aspects of the fashion calendar from the collections to the catwalks, from ads to in-store displays. Clients use WGSN's curated platform to design, buy and price products in line with market trends. The case also examines a gap in WGSN's global presence, the French market, where local competitors defend their market share with a combination of trend books and online data. A pure player like WGSN faces strong headwinds in this key location. -
BYD: The Art of Precise Profit Management
BYD Company Limited (BYD) manufactured rechargeable batteries, mobile phone components, and automobiles. In 2008, the company caught the attention of Warren Buffet's investment group, and their investment in BYD caused BYD's share price to increase 917.86 per cent over just a year, setting Chinese investors' expectations high for BYD's release of A-shares, planned for June 2011. BYD's 2010 annual report showed that the company's performance had already taken a dip, but its prospectus was optimistic about the market prospects. The first quarter report for 2011, issued the day before the A-shares were to be released, was not as optimistic. BYD's A-shares fared well on the first day of release, but the company's net profits declined remarkably, and reports forecasted further decline. However, the company's 2011 annual report showed a drop in operating profits of just 49.04 per cent year over year-just slightly less than the 50 per cent decline that would have triggered intervention by the securities regulators. Was the company making a remarkable recovery? Were BYD's A-shares still a sound investment, or had the company "managed" its financial statements to protect itself and its securities underwriters? -
Simpson Seeds: Growing the Next Generation
Greg Simpson was the chief executive officer of Simpson Seeds Inc. (SSI). He and his two brothers, second-generation owners of a family farm, had started the seed company. From humble beginnings in Moose Jaw, SSI had grown to be the largest privately owned lentil exporter and seed retailer in Saskatchewan, Canada, distributing pulses to nearly 80 countries worldwide. Simpson and his brothers had recently added a new red lentil-splitting plant to the family business; however, the new plant required leadership. The brothers were also considering how to continue the family legacy. Transitioning management and leadership of SSI would not be easy. Five of nine cousins from the third generation worked at SSI. Would the new plant be the ideal launching pad for the third generation, allowing them to learn how to lead and manage a segment of the family business? Simpson and his brothers were scheduled to meet on Monday, when Simpson was to deliver a proposal for succession planning. -
Rockboro Machine Tools Corporation
In mid-September 2015, Sara Larson, the chief financial officer of this large CAD/CAM (computer-aided design and manufacturing) equipment manufacturer must decide whether to pay out dividends to the firm's shareholders, or repurchase stock. If Larson chooses to pay out dividends, she must also decide on the magnitude of the payout. A subsidiary question is whether the firm should embark on a campaign of corporate-image advertising and change its corporate name to reflect its new outlook. The case serves as an omnibus review of the many practical aspects of the dividend and share buyback decisions, including (1) signaling effects, (2) clientele effects, and (3) finance and investment implications of increasing dividend payout and share repurchase decisions. This case can follow a treatment of the Miller-Modigliani dividend-irrelevance theorem and serves to highlight practical considerations in setting dividend policy. -
Rockboro Machine Tools Corporation, Student Spreadsheet
Student spreadsheet for case UV7227. -
Lean as a Universal Model of Excellence: It Is Not Just a Manufacturing Tool!
This is a technical note that describes the history of Lean and explains why it is not just a manufacturing tool. It is used in Darden's "Management of Service Operations" course elective. -
Office Space, A Company's Frontier: The Corporate Decision to Buy or Lease, Student Spreadsheet
Student spreadsheet for case KEL983. -
Building a 'Dream Team': Cross-Cultural Entrepreneurship at QuikForce (B)
Supplement to case SMU271. It was May 2016, and Desmond Lim, CEO and co-founder of QuikForce, a moving and logistics company based in Boston, U.S., had just concluded a five-hour long meeting with his team. QuikForce had been founded to simplify the stressful moving process for both the customer and movers, by acting as an intermediary that provided a technology platform which would pair potential customers with suitable moving companies based on their moving requirements. Ten months had flown by since the QuikForce website was first launched, and within two months of its launch, QuikForce was profitable. The meeting left two questions on Lim's mind. First, given QuikForce's initial success, should he begin to establish a presence in his home country, Singapore, or at least in Asia? The meeting with his team saw opinions split among three options-(a) broadening the service offerings in the company's existing U.S. locations (Boston, New York and Miami), (b) expanding to new cities in the U.S., or (c) pursuing expansion into Asia. Lim knew that a decision was looming. Second, was his present team the 'dream team' that would be able to take this company forward to the next level? -
Japan Airlines: Turning Around to Take Off Again
Set in 2013, this case discusses the challenges faced and overcome by JAL to turn around successfully from a situation of bankruptcy in 2009-2010. In 2009, JAL, Asia's largest airline by revenue and an icon of Japan Inc., was besieged by a severe cash crunch crisis. A skewed cost structure with too many aircraft, bloated workforce and unprofitable routes, aggressive expansion in non-core associated services, and the 2008 global economic crisis, had landed the airline with a debt load of over US$25 billion, an operating loss of US$518 million and a market valuation less than the price of a Boeing 747. Kazuo Inamori, founder of the electronics leader Kyocera Corp, was tabbed as the new Chairman of the airline and set out to restructure the organisation. Within two years JAL had revived to become the world's most profitable airline in 2011-12. In 2012, JAL's initial public offering (IPO) at US$8.5 billion was the world's largest after Facebook's IPO, and the company was valued at US$8.72 billion. Besides government intervention and support, three factors in particular contributed to JAL's remarkable recovery: rationalisation of the cost structure through supply management and operational restructuring; change in the corporate culture inculcating shared values among all the employees; and the new management accounting system 'AMOEBA', to drive accountability across all levels and divisions. However, Inamori's stepping down in 2013 raised a few concerns: would JAL be able to stay committed to Inamori's defined path of high profitability structure and people-oriented culture? Would it continue to learn from its mistakes in the past, and pursue sustainable growth? -
HBS in 2016
The case explores opportunities and challenges confronting the Harvard Business School as it seeks to maintain its differentiated strategic positioning in the face of a rapidly evolving management education landscape. -
SEAS in 2016
The case explores opportunities and challenges facing the Harvard School of Engineering and Applied Sciences as it: 1) grapples with rapid undergraduate enrollment growth and its smaller scale relative to other top engineering schools, and 2) prepares to move two-thirds of its faculty and classes to a new campus in Allston, 1.5 miles from its current Cambridge location. -
Nestlé: Nutrition, Health, and Wellness
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Public Mission, Private Funding: The University of California, Berkeley
UC Berkeley, long known as one of the leading public universities in both the U.S. and the world, has seen turbulent times recently. While student enrollment and costs have increased steadily in recent years, the school, which has been fiercely proud of its public mission, received ever diminished funding from the State of California. Although Berkeley survived the financial crisis of 2008 under the leadership of Chancellor Robert Birgeneau, new Chancellor Nicholas Dirks inherited an ongoing structural deficit and a divided faculty. New controversies arose over the process of strategic planning, the building of a "Global Campus" in neighboring Richmond Bay, and allegations of sexual misconduct on the part of faculty and administrators. Can Berkeley overcome these challenges and maintain its distinguished reputation with its current governance structure and status as a privately funded public university? -
BASF: Co-Creating Innovation (A)
In 2016, BASF's Chief Executive Officer and Chief Technology Officer reflected on the co-creation innovation program started almost 18 months ago as part of BASF's 150th anniversary celebration. 500 project ideas had been created, of which 100 had already moved to the company's conventional R&D funnel. 34 had been short-listed for further consideration. At least 10, if not more of these projects would receive "landmark" funding running at an average of 1 million Euro each. Beyond selecting the right projects, how could the CEO and CTO ensure that a complex organization such as BASF would encourage such fresh ideas to be developed and nurtured in the future? Was this experiment something that BASF should do again in the future? -
BASF: Co-Creating Innovation (B)
Supplement to case 517073. -
The Entrepreneurial Manager: Course Overview, 2017 Winter Term, Course Overview Note
This note serves as an overview of the Entrepreneurial Management Unit's required curriculum course, "The Entrepreneurial Manager (TEM)." General management has been a core educational organizing framework at the Harvard Business School since its inception. Today TEM provides a powerful context in which to learn about general management. TEM seeks to build the knowledge, skills, tools, frameworks, and attitudes required to succeed as a manager. These tools and frameworks are built upon the foundation of other RC courses at HBS, including TOM, LEAD, LCA, FRC, MKTG, STRAT, and FIN. With an aim to "educate leaders who make a difference in the world," TEM integrates the lessons of your RC year into an overall framework to help general managers at all types of organizations (e.g., small companies, large companies, non-profits, and public servants) become more effective at enhancing the value of those organizations. -
JFDI Asia: Southeast Asia's Leading Accelerator
In 2010, two entrepreneurs launched Joyful Frog Digital Incubator (JFDI), Southeast Asia's first start-up accelerator in Singapore. They aimed to help develop Singapore's start-up environment through a structured program that provided access to early stage funding and mentorship. More than 70 start-ups had graduated from the program, and more than half had raised substantial funding. However, five years later, in 2015, JFDI faced challenges as a result of Singapore's small market size, the more than 20 accelerators that had entered the market, and an uncertain macroeconomic climate. The founders wondered whether JFDI should open up new revenue streams by diversifying into advisory and consultancy services, such as in-house accelerator programs in established corporations. Alternatively, should the company expand geographically to broaden its access to capital, talent, and new markets? Or were there still other options that the founders should pursue? -
The Bombay Stock Exchange: Liquidity Enhancement Incentive Programmes
In 2013, the chief business officer at the Bombay Stock Exchange needed to prepare a recommendation on whether to pursue liquidity enhancement schemes in the equity cash market. The Bombay Stock Exchange, the oldest stock exchange in Asia, had held a monopoly in India until 1994, when the National Stock Exchange was launched. When derivatives were introduced to the Indian stock exchanges in 2000, the Bombay Stock Exchange had been unprepared, and the National Stock Exchange soon captured the entire derivatives market. In 2011, the Securities and Exchange Board of India approved the introduction of the Liquidity Enhancement Incentive Programmes on illiquid securities in the derivatives segment. The Bombay Stock Exchange then introduced the incentives for various illiquid products in the derivatives segment, but lost profit as a result of the incentives it paid out. Had the Liquidity Enhancement Incentive Programmes improved liquidity in the derivatives segment? Was it worth sacrificing profit to gain liquidity and market share? The chief business officer needed to address the long-term benefits of liquidity enhancement schemes and the merits of introducing such schemes to the Bombay Stock Exchange's equity cash market. -
MD Solutions: Working from Home
In March 2016, India-based information technology start-up MD Solutions was facing a human resources challenge. Since 2012, the company had offered a three-day-a-month flexible work arrangement to its employees. Because of a family emergency a star performer, and the key person on a high-value project, needed to be relocated to his hometown, which was over 1,000 miles away. The company faced several challenges: how could it devise a new flexible work arrangement policy for retaining the star performer without hurting the cost structure and team morale; deal with virtual complexities; and develop a sustainable human resources framework that would benefit the company in the long-run in terms of performance excellence and talent retention. -
EBS in China
Environmental & Best Safety (EBS) China was the subsidiary of an American mid-sized firm in the safety products and services industry. Between 2000 and 2015, it had employed at different points a variety of strategic approaches to the Chinese market, including local market exploration and learning, autonomous local research and development (R&D), the transfer of local knowledge to centralized R&D, and the return of localization. The global business of EBS had experienced a continuous downturn over the last five quarters. The situation in China was even worse, with sales significantly under the initial target for the Chinese market, which had been the fastest-growing market for EBS over the last 10 years. In 2015, the global EBS president and the head of EBS China needed to make a decision about the next stage in the business strategy of EBS China. The meeting would be critical for EBS China to re-position itself within EBS worldwide.