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Benetton: The "United Colors" Communications Campaigns
內容大綱
Describes and examines from its inception Benetton's long-running and increasingly controversial image advertising campaign. Initiated in 1985, the highly visual campaign runs internationally primarily in print and on billboards. In its early years, it was widely praised as creative and socially aware. More recently, especially in the United States, many observers, including some Benetton customers and retailers, have been critical of the advertising; some criticisms point to the advertisements as "shocking." Details of the campaign are described, along with reactions to it from observers and retailers. In addition, the rationale of the program is articulated, as well as Benetton's philosophy behind the communications. In mid-1994, management is reviewing the campaign in the wake of particularly vocal criticism of the most recent ads. Teaching Purpose: Focuses on the pros and cons of the advertising strategy over time--particularly in terms of objectives with consumers, the trade, and other stakeholders. Among the major elements for analysis are customer and media responses, as well as the fit of the advertising in various cultures, markets, and customer segments. Includes color exhibits.