Reimagining Organizations: The Stories We Tell

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The idea that "statistics are enough" is prevalent within stable organizations; however, this framework is not enough to understand organizational change. Data-especially less visible data-is necessary. This book explores the intersecting social systems of organizations and looks at organizational challenges in a new light. Each chapter is written by a different author and provides thoughts useful in context; rather than offering one-size-fits-all solutions, the authors construct pathways for exploration and experimentation, starting with the "why" behind organizational challenges before moving on toward "how:" practical ways to change. Business leaders and followers will benefit from this text, learning to uncover and frame the dynamics that influence change and crisis on all levels-individual, group, and organizational. Businesspeople can and should look into the less visible parts of organizational life; this can change the world of work. Chapter 3 explores the emotional life of organizations. Several interviews were conducted with questions focusing on nostalgia and postalgia, both of which can contribute to understanding the existing and desired state of a business. Both concepts are discussed, including how they can affect organizations. Idealization is foundational to nostalgia and postalgia, and a particular type of idealization, "chosen glory," is typically practiced in response to organizational crises. Chosen glory is a collective emotional and mental representation of an event seen as a triumph; the story is repeated to build self-esteem within the group. The organization may not be interested in assessing the entirety of the situation, such as how they contributed to the challenge in the first place. Idealization of purpose and idealization of leadership are also discussed as well as the negative consequences of idealization. In times of crisis, idealization comes through in organizational stories and is highly significant.
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