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What 17th-Century Pirates Can Teach Us About Job Design
內容大綱
When asked to design the job of a pirate captain in the 17th century, MBA students and executives lump together two areas of responsibility: star tasks-strategic work such as target identification, command during battle, and negotiating alliances to form fleets-and guardian tasks, which are operational work such as allocating arms, punishing indiscipline, and distributing loot. But candidates who can do both kinds of work well are rare, because star tasks require risk taking and entrepreneurship, whereas guardian tasks require conscientiousness and systematic effort. Pirates made the captain responsible for the former and elected a quartermaster general to perform the latter.