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Rise and Stumble: The Innovation Journey of ZTE
內容大綱
This case describes the organisational developmental journey of ZTE from a labour-intensive manufacturing company to a high-tech intensive telecommunication giant. ZTE was regarded as one of the innovative state-owned companies. Over the years, it had developed capabilities across carrier network, enterprise, and consumer fields. This Case provides an understanding of what type of external environment would provide a window of opportunity for a company to catch up fast. It also provides the internal factors of how ZTE handled the challenge of innovation and deployment of technology capabilities. Though the Company was recognised for its innovation, a breaking crisis was facing ZTE due to its "short cut" innovation approach in core technologies. The current development was paralysed because of the denial of access to US technology, which is a symptom of how dependent they are on external sources of technology.