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Managing Conflict Constructively
內容大綱
Just because your workplace appears civil and quiet doesn't mean it is devoid of conflict. Across industries, teams composed of high-performing individuals are naturally subject to tensions and rivalry. The author, a contributing editor at Harvard Business Review, provides evidence that most workplace disagreements stem from one of three sources: different agendas, different perceptions and different personal styles. She explains these sources in detail and provides tools for working through them.