Exploring the Impact of Artificial Intelligence: Prediction vs. Judgment

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The author-the Chief Economist at the Creative Destruction Lab-argues that recent developments in artificial intelligence constitute advances in prediction. Prediction occurs when you use information that you have to produce information that you do not have. In a wide-ranging interview, he says that importantly, this is all machine learning does. It cannot establish causal relationships and therefore it must be used with care in the face of uncertainty and limited data. As a result, he explains why workers will be making more complex decisions going forward, and why there will always be a role for human judgment in every organization.
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