Innovation 2.0: Experiment to Improve, Not to Prove

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Innovators who experiment solely to validate their idea are making a dangerous mistake, and the authors point to the inventor of the Segway as a prime example. The purpose of experimentation should always be twofold, they say: to test an assumption and learn from the testing, so you can decide whether to persevere, pivot-or pull out. They show how 'radical innovators' use experiments to validate and investigate. Their investigation is a more open-ended form of experimentation, designed to illuminate overlooked factors or preferences. Most importantly, it leaves room for unexpected insights to emerge along the journey to product launch.
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