Hybrid Leadership: Lessons From a Crisis

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Historically speaking, working together in the same space-what is known as 'co-located' work-has been fundamental to maintaining managerial authority and control. The COVID-19 pandemic challenged this assumption head-on. Organizations the world overturned to remote work out of necessity; and for many, it went remarkably well. So well, in fact, that we now find ourselves in an era of hybrid work, The author presents three tactics for driving effective management and employee engagement in a hybrid work environment: providing employees with greater autonomy, building authentic intergroup relationships and harnessing the power of shared identity. All three enhance 'voluntary compliance'-which will always be required of employees, whether they are co-located or remote.
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