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最新個案
- A practical guide to SEC ï¬nancial reporting and disclosures for successful regulatory crowdfunding
- Quality shareholders versus transient investors: The alarming case of product recalls
- The Health Equity Accelerator at Boston Medical Center
- Monosha Biotech: Growth Challenges of a Social Enterprise Brand
- Assessing the Value of Unifying and De-duplicating Customer Data, Spreadsheet Supplement
- Building an AI First Snack Company: A Hands-on Generative AI Exercise, Data Supplement
- Building an AI First Snack Company: A Hands-on Generative AI Exercise
- Board Director Dilemmas: The Tradeoffs of Board Selection
- Barbie: Reviving a Cultural Icon at Mattel (Abridged)
- Happiness Capital: A Hundred-Year-Old Family Business's Quest to Create Happiness
Ascend Behavior Partners: Hiring in a Tight Labor Market
內容大綱
Ascend Behavior Partners provided applied behavioral analysis (ABA) services to families with children with autism. The growing autism services market presented a massive opportunity for Ascend to provide quality care to families in need. Ascend's delivery model relied on board certified behavior analysts (BCBAs), who were the backbone of providing care to families with children with autism. But the severe imbalance between supply and demand for these critical skills posed a challenge for companies like Ascend looking to hire qualified BCBAs. After struggling with its BCBA offer acceptance rate, Ascend made a counter-intuitive decision in December 2018 and altered its BCBA hiring process to make it substantially more challenging and time-consuming. The new process was designed to give applicants a chance to experience Ascend's culture in a more meaningful way throughout the hiring process. The epicenter of the revamped hiring process was an in-person, full-day interview, where applicants spoke with a range of employees across the company. Almost immediately after implementing the change, Ascend saw its offer acceptance rate spike from 50 percent to 90 percent. This case discusses how to create a hiring process that accurately conveys the culture of a company.