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Luthra Engineering Industries: Dealing with a Crisis
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Luthra Engineering Industries (LEI), a small-scale, family-run manufacturing business, based in a small Indian city, is going through a crisis. Due to COVID-19 lockdowns, LEI had been shut for two months but has received the government's permission to re-open, albeit, if it complies with certain conditions. LEI can invite only 30 per cent of its employees back to the office amidst proper safety, leading to challenges of maintaining equity due to salary dilemmas and implementing various safety protocols. However, LEI's management are not only dealing with a pandemic looming large along but also macroeconomic uncertainty, business continuity, financial crunch, and employee motivation, equity, and safety. LEI's leaders need to make sense of this multi-pronged crisis.