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Scandinavian Building Services: Preserving the Past and Ensuring the Future
內容大綱
On October 31, 2017, Terry Hay, patriarch of the Hay family and leader of the family business, was diagnosed with stage four pancreatic cancer and given three weeks to live. This grim prognosis placed the Hay family on an unexpected trajectory and forced them to confront Terry's health crisis while grappling with the impending transition of their family business, Scandinavian Building Services Ltd. (SBS), based in Edmonton. Although the family had already planned for leadership succession, Terry's sudden illness forced them to accelerate their plans and adapt to unforeseen circumstances. How could the family navigate the leadership transition while responding to the urgency of Terry's illness? What strategic decisions would they need to make to stay competitive and grow market share? Most importantly, how could they preserve Terry's legacy and solidify the business's future across generations?