• Advancer: AI in Human Resource Management

    In August 2024, the founders of Advancer Group (Advancer), Australia’s first AI-powered expert assistant for human resources (HR), needed a strategy that would best meet the varied interests and concerns of all potential stakeholders. Their goal was to help Australian managers and team members be more productive and efficient, thereby supporting business growth, by integrating artificial intelligence (AI) with human HR advisors. Although the entrepreneurs had a plan for expansion, they still needed to persuade the executives at small and medium-sized enterprises to invest in Advancer’s products and services. It was therefore crucial for them to gain a deeper understanding of how to foster trust among their primary stakeholders.
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  • Leading with Purpose and Passion Through War in Ukraine

    When Russia invaded Ukraine, on February 24, 2022, it disrupted the life of every person living in the country. In the hours following the initial attacks, Marianna Bilyk drew upon her purpose-driven leadership skills, medical training, and deeply felt passion for providing health care to her patients to help launch Volunteering and Help Center, where she was appointed head of the medical aid division to secure, organize, and distribute war-specific medical supplies to front-line military personnel, people in devastated communities, and displaced Ukrainians. Bilyk also continued fulfilling her responsibilities as head surgeon at her own dental clinic with 48 employees, as well as overseeing the construction of a second clinic. Additionally, in July 2023, Bilyk founded the non-governmental organization Dental Front to provide free dental care services to army veterans and people serving on the war’s front line. Managing all of these commitments within the extreme volatility and uncertainty of a war with no end in sight required an immense amount of energy, leaving her without time to spend with the family members she deeply cared about. As she sat for a few minutes alone to consider her options, Bilyk was wondering how to keep going and avoid burnout.
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  • Orange Sky: Balancing Commitment to Cause and Well-Being

    Orange Sky Australia evolved as an entrepreneurial non-profit organization offering two primary services for the homeless: mobile laundering of clothes and engaging in genuine, individual, face-to-face connections through conversation. In February 2024, with 73 employees and roughly 3,000 volunteers spread throughout Australia and New Zealand, the company’s recent staff engagement data indicated a decline in well-being metrics since the start of the COVID-19 pandemic in 2020, despite the strong positive organizational culture. The company’s growth strategy to double volunteer numbers within the next two years created additional challenges for how to recruit volunteer team leaders to manage and oversee daily operations as most volunteers did not want leadership roles.
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