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Supplement case for UV5845.

After Proposing a fourth business unit to help grow the market for zensar's innovative technology, to be led by Dilip Ittyera, CEO Natarajan adopted a new organizational structure focused on industry verticals.

This case is a supplement to Bei Capelli (A).

This case is a supplement to Bei Capelli (A).

It was the beginning of December, 2010 and a newly formed team of analysts and consultants at Kristoffer Consulting were gearing up to complete their report for Bei Capelli, an Indianapolis-based hair salon catering to middle-class women. The co-owners felt that Bei Capelli had reached capacity at their current location, and wanted to develop a strategy to pursue future growth. Kristoffer Consulting was looking at growth strategies ranging from franchising, new locations, and new services to increase Bei Capelli's financial performance. The report was due the last week of January, and the team was trying to determine what information they need to gather from the owners to complete their analysis. The team has some challenging client issues and business integrity issues.

It was the beginning of December, 2010 and a newly formed team of analysts and consultants at Kristoffer Consulting were gearing up to complete their report for Bei Capelli, an Indianapolis-based hair salon catering to middle-class women. The co-owners felt that Bei Capelli had reached capacity at their current location, and wanted to develop a strategy to pursue future growth. Kristoffer Consulting was looking at growth strategies ranging from franchising, new locations, and new services to increase Bei Capelli's financial performance. The report was due the last week of January, and the team was trying to determine what information they need to gather from the owners to complete their analysis. The team has some challenging client issues and business integrity issues.

Supplement case for UV5845.

John Beck, CEO of LightSpeed Computers, is seeking $10 million in venture capital financing to get his company off the ground after its initial seed funding. In Parts A through C, John faces a number of challenging scenarios, starting with the request from a prestigious Silicon Valley VC to hold off on closing a deal for four weeks to give him time to conduct due diligence. John later receives term sheets from other, smaller VCs and must decide whether to move forward or stand by his original commitment. Later, he must choose between two attractive but economically different deals.

John Beck, CEO of LightSpeed Computers, is seeking $10 million in venture capital financing to get his company off the ground after its initial seed funding. In Parts A through C, John faces a number of challenging scenarios, starting with the request from a prestigious Silicon Valley VC to hold off on closing a deal for four weeks to give him time to conduct due diligence. John later receives term sheets from other, smaller VCs and must decide whether to move forward or stand by his original commitment. Later, he must choose between two attractive but economically different deals.

This case presents a brief description of the decisions the company made regarding whether or not to pursue each of the four projects that are the basis of the (A) case.

This is the second of a four-part case charting the influence of technological shifts on decision making in the light bulb industry. As Philips begins to challenge GE's dominance in the lighting market, it is not clear whether the emergence of compact fluorescent lamp (CFL) technology will change buying behavior significantly. The case supports exercises related to the determination of demand and breakeven requirements and capacity decisions in a shifting market.

Suitable for both MBA- and undergraduate-level courses such as integrated marketing communications, this case traces a product from idea to established, successful brand. A spirits industry executive perceives a gap between the under-$10 and the $25-and-up "prestige" vodkas. In this case he explores whether he could quantify the financial value of the awards his product has won. Would that be a good basis for the design of future campaigns: Decisions on pricing, target, distribution, branding, and promotion are considered in the A case (UVA-M-0774). The B case (UVA-M-0775) presents the results, which include the important benchmark of one million case sales by 2006. It also presents the founder's assessment of which initial decisions were most critical and explores the new choices he faces, including changes to the distribution channels and additions to the product line.

Supplement to case LBS138

Lucy Normen, Chief Operating Officer of Sweetbriar Hospital, had just gotten off the phone with her Emergency Department Director, Dr. Max Warner. He was very upset with the present situation in the ED: people currently boarding in the ED hallways because there were no open inpatient beds; some patients waiting over 24 hours to be admitted; stressed out medical staff." Dr. Warner worried about possible mistakes-and likely drops in patient satisfaction scores. Lucy was puzzled. They had just spent millions of dollars on expanding the hospital's emergency department, yet in the three months since it re-opened things had gotten worse rather than better. She had a strong feeling that her problems were all related to inefficient patient flow throughout the hospital, but didn't quite know how to address them.

Lucy Normen, Chief Operating Officer of Sweetbriar Hospital, had just gotten off the phone with her Emergency Department Director, Dr. Max Warner. He was very upset with the present situation in the ED: people currently boarding in the ED hallways because there were no open inpatient beds; some patients waiting over 24 hours to be admitted; stressed out medical staff." Dr. Warner worried about possible mistakes-and likely drops in patient satisfaction scores. Lucy was puzzled. They had just spent millions of dollars on expanding the hospital's emergency department, yet in the three months since it re-opened things had gotten worse rather than better. She had a strong feeling that her problems were all related to inefficient patient flow throughout the hospital, but didn't quite know how to address them.

Oil and gas company Enman Oil attempts to lower its total leverage value by switching from the successful efforts method to the full costs method.

Akhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancee, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing alternative offer from a prestigious consulting firm. Should Akhil follow his dream and become an entrepreneur? Or should he acquiesce to the other forces in his life and take the "safer" consulting job?

"This is a supplement to Toyota: Accelerator Pedal Recall (A). In January 2010, global automotive manufacturer Toyota faced the task of notifying customers of a recall that involved a faulty accelerator pedal on 1.7 million vehicles, spread across eight different models. In some cases the faulty accelerator pedal was found to stick in depressed position and be slow to return to the idle position, causing unintended vehicle acceleration. With the throttle stuck in the open position a vehicle would continue to accelerate while the driver is trying to brake and slow the vehicle down. Toyota had already come under intense public scrutiny in the previous year over an existing floor mat recall that affected 4.2 million vehicles. Lessons in the automotive industry had been learned the hard way from tire manufacturer Bridgestone. A public backlash occurred in 2003, with class action law suits against Bridgestone for faulty tires that caused some vehicles to roll over. In an attempt to reach the masses, Toyota created a letter to customers that was featured in major newspapers and on its own website. The letter released caused anger and outrage as Toyota stayed clear away from apologizing to consumers. Instead it talks about the companies 50 year heritage and how they are halting production to focus on fixing the vehicles that are on the road. Just days later Toyota drafted and released a second letter to customers. This time they attempt to use better language, but missed the mark on taking full accountability for the problem."

Details Dannon's decision to initiate a cause marketing program focused on breast cancer to directly compete with Yoplait.

This case is a supplement to Toyota: Accelerator Pedal Recall (A).