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  • Cargill India Pvt.Ltd.

    Cargill Inc., a U.S.-based multinational company, is known for its skills in business-to-business (B2B) marketing. It processes food products and markets them in bulk to large institutional buyers with whom it has a strong customer orientation. However, the head of the refined edible oils business at Cargill India, the company's fully owned subsidiary, is facing a problem with the parent company's value proposition around B2B. While developing the annual marketing plans for the next financial year, he finds that the volatility of commodity price movements has made the task of revenue forecasts at Cargill India difficult. This volatility is compounded by frequent changes introduced by the federal government to official regulations governing the edible oil business in India. In order to gain control over the two variables, he is examining the prospect of moving into the business-to-consumer (B2C) space in India. This is a new strategic direction not only for the Indian subsidiary but also for Cargill Inc. Can he achieve buy-in not only from the parent company but also from his own managers? Will he be able to attract marketing professionals who can promote his new brands successfully to the Indian consumer?
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  • Building Life Science Businesses Fall Term 2013: Course Outline and Syllabus, Course Overview Note

    This Course Outline and Syllabus gives an overview of the Fall 2013 class Building Life Science Businesses.
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  • The HBT Merger (China Roles Version)

    This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing U.S.- and China-based managers. There are two versions of the case, one for students playing the role of U.S.-based managers (L-22US), and one for students playing the role of China-based managers (L-22CHN). Each version has a set of common facts, plus a set of facts known only to that side. The role-play objectives stated in the case can only be successfully accomplished if the players solicit information from the other side, and work together to reach an agreement. Students must reset post-merger expectations, address the different underlining interests and get the merger plan back on track. They have the opportunity to demonstrate active listening, inquiry, and feedback regarding post-merger expectations at HBT headquarters and at HBT Shanghai. Both pairs of students will go into the meeting with varying objectives and will need to manage the other side's expectations and perceptions in a manner that may be assertive, collaborative, or both.
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  • The HBT Merger (U.S. Roles version)

    This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing U.S.- and China-based managers. There are two versions of the case, one for students playing the role of U.S.-based managers (L-22US), and one for students playing the role of China-based managers (L-22CHN). Each version has a set of common facts, plus a set of facts known only to that side. The role-play objectives stated in the case can only be successfully accomplished if the players solicit information from the other side, and work together to reach an agreement. Students must reset post-merger expectations, address the different underlining interests and get the merger plan back on track. They have the opportunity to demonstrate active listening, inquiry, and feedback regarding post-merger expectations at HBT headquarters and at HBT Shanghai. Both pairs of students will go into the meeting with varying objectives and will need to manage the other side's expectations and perceptions in a manner that may be assertive, collaborative, or both.
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  • A New Way to Think: A Legacy Takes Shape

    In a business world where virtually all of the basic advantages have been competed away, organizations can still succeed by solving a trade-off that other people accept. That's why 'Integrative Thinking' is such an important concept, says the author. Introduced by then-Dean Roger Martin at the Rotman School of Management in 1998, the concept has evolved significantly over the years. The author, who has worked closely with Roger Martin on his writing and teaching, explains how Integrative Thinking is ultimately about creating new answers to our toughest problems.
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  • Is Your Strategy What You Say It Is?

    Real strategy-in companies and in our lives-is created through hundreds of everyday decisions. As you live your life from day to day, how can you make sure you're heading in the right direction? The authors argue that the answer lies in taking a close look at where your resources are allocated. In this excerpt from their book, How Will You Measure Your Life? (Harper Business, 2012), they show that If your resources aren't supporting the strategy you've decided upon, you are not implementing that strategy.
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  • Re-Framing Opportunities: Design Thinking in Action

    The authors describe a case study of Design Thinking, showing how an organization in Denmark worked through the four stages of the Design Thinking process with help from a local design firm. They describe the four stages in detail - from 'uncovering current realities' to 'prototyping with customers'. Along the way, they show how the employees involved gained confidence in their creative and problem-solving abilities through the process, and that design has a key role to play in achieving creative organizational outcomes.
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  • Design Thinking: Ready for Prime Time

    In January of 2013, Design Thinking reached a milestone when the venerable CBS TV-news magazine 60 Minutes featured "one of the most innovative thinkers of our time; a man who has had an enormous impact on our everyday lives." The subject: David Kelley, founder of IDEO and Stanford's Hasso Plattner Institute of Design. In this adapted excerpt of Charlie Rose's interview with Kelley, he discusses the Design Thinking methodology, his work with Steve Jobs and how far Design Thinking has come in just a few short years.
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  • The Educator's Dilemma: Engaging Students in Knowledge Creation

    The trouble with our education system isn't that it isn't doing a good job: it's doing a great job, says the author. At a greater rate than ever before, it is churning out people who are good at being 'good students'. But what if good students aren't what the world actually needs? The author argues that in a world that is craving creative solutions, 'modern students' need to do much more than memorize 'right answers': they must become engaged in the act of knowledge creation itself.
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  • Robots Aren't the Problem: It's Us

    Everyone has an opinion about technology. Depending on whom you ask, it will either: a) liberate us from the drudgery of everyday life and enable the unimagined flourishing of human civilization; or b) take away our jobs and cause civilization as we know it to collapse. The author argues that this 'either-or' dualism misses the point, and shows that the real issue is this: we are in dire need of a new social compact that extends the advantages of our emergent knowledge economy to a much broader range of workers.
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  • Energizing Innovation Through Design Thinking

    Are you creative? When most adults are asked this question, their knee jerk reaction is to quickly answer, "no". Why? Because, says the author-the former head of design and innovation at Procter & Gamble-somewhere along the way, we were trained to no longer expect ourselves to be creative. She describes the five Design Thinking concepts that she has found to be the most useful in unleashing creativity and innovation.
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  • Inside Coca-Cola: The Evolution of an Iconic Brand

    In a wide-ranging interview, the former CEO and chairman of The Coca-Cola Company, Neville Isdell, discusses his decision to take on the role of CEO after he had already retired from the company; the inherent challenges of working with a world-famous brand; and how Africa is the final frontier for business. In a sidebar to the interview, Coca-Cola's VP of Innovation, David Butler, describes the wide variety of global initiatives Coca-Cola is undertaking to make Isdell's vision of 'Connected Capitalism' a reality.
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  • Team Alchemy: What Happens in the Spaces Between People

    Creative insight is crucial to the success of nearly any business, and it's rarely the product of a single mind, no matter how brilliant. The author, a design and innovation strategist at Ziba, describes four key roles that show up in any creative team: Generators, Editors, Makers and Collaborators. She goes on to describe a few combinations of these roles that she and her colleagues have found to be particularly effective in getting to creative solutions.
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  • Unlocking the Big Promise of Big Data

    'Big data' is everywhere. Organizations of all types - large companies, entrepreneurial organizations, governmental agencies and NGOs - have been encouraged to embrace the detailed, micro-level data generated by digital devices to become more efficient. The author describes the eight big data tools that can make up a big data strategy, including open innovation platforms and calls to action, and shows how each presents a specific challenge to organizations.
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  • Thought Leader Interview: Roger Martin

    In a wide-ranging interview, the former Dean of the University of Toronto's Rotman School of Management describes his 15-year run at the helm of Canada's top business school. Along the way he describes the origins of Integrative Thinking and how Design Thinking relates to it; why capitalism is still badly broken; and why hedge funds are "really, really bad" for the economy.
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  • The Upside of Family Ties: The Link Between DNA and ROI

    Family-owned businesses perform poorly on most accepted 'best practices' of good corporate governance, from majority voting to independent chairs. Could it be possible that they have an important lesson to teach publicly-held companies? Yes, say the authors, who discuss their latest research, which indicates that family-owned businesses are not only outperforming publicly-held businesses over time, but they are also leading the way on perhaps the most important best practice of them all: long-term thinking.
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  • HP's Acquisition of Autonomy

    On August 18, 2011, Hewlett Packard, under the leadership of then-CEO Léo Apotheker, announced a friendly acquisition of U.K.-based Autonomy, a market leader in the management of structured and unstructured data for business management solutions, for $11.1 billion. This acquisition attracted tremendous media attention, due to both its size and price. The offer price paid to Autonomy was at £25.5 a share, a 64% premium over its previous day's stock price. Although a number of critics had argued that the price was excessive, many believed the change in HP's strategic direction was appropriate. On November 20, 2012, only one year later, HP made a shocking announcement that it was writing off $8.8 billion of the $11.1 billion purchase price, of which more than $5 billion was due to accounting improprieties and misrepresentations of Autonomy's financial results. How could this deal have gone so wrong? Did HP not carry out proper due diligence and valuation before the offer? Was this acquisition a strategic fit to HP? The case provides an opportunity for students to analyze the corporate strategy of HP, examine HP's financial performance overall and its various business segments, determine how and if Autonomy fits in with HP, and value the acquisition using discounted cash flow (DCF) and multiples analyses.
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  • Building Appropriation Advantage: An Introduction to the Special Issue on Intellectual Property Management

    An introduction to California Management Review's special issue on Intellectual Property Management.
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  • Towards the (Strategic) Management of Intellectual Property: Retrospective and Prospective

    The systematic integrated management of intellectual property (IP) is a recent phenomenon. This is despite the fact that intellectual property has been around for several centuries. Today, matters are more complicated, and integrated IP management is required. By integrated IP management we mean not only that the various forms of intellectual property (patents, trade secrets, trademarks, copyright) are managed together, but that intellectual property management is in turn integrated with overall business model design and corporate strategy. Integrated management is more than simply establishing a licensing model, or manufacturing a product that incorporates new invention.
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  • Managing Intellectual Property Using Patent Pools: Lessons from Three Generations of Pools in the Optical Disc Industry

    For modern technologies, access to intellectual property rights (IPR) is complex because it is fragmented among many owners. The required licensing agreements invoke considerable transaction costs and royalty stacking. Often, it is in the interest of the technology sponsor to ease access to the required IPR. Patent pools have proven useful to achieve this goal. This article examines the experiences with three generations of patent pools in the optical disc industry. Technology platforms are becoming increasingly complex, which leads to a fragmentation of IPR among many pools and causes new issues. A novel "pool-of-pools" can address these.
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