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Spreadsheet supplement for case 201-094.

A video rental store is considering offering home delivery service. Management must value the project under different financing strategies and methods, specifically adjusted present value (APV) and weighted average cost of capital (WACC).

Balancing professional and private lives continues to challenge single and committed partners alike. Professionals are expected to work long hours. It is simply part of the ethos of professional service firms. This case focuses on the lives of three couples connected to professional service firms and their ensuing challenges in balancing professional and private life. A rewritten version of an earlier case.

Sets the scene for Nintendo's launch of its Super NES console in Japan and in the United States and describes consumer reaction to the console versus that of its major competitor at the time, Sega. A rewritten version of an earlier case.

Describes the launch of the innovative home video game company, 3DO, which had developed a groundbreaking system featuring 32-bit processing and CD-ROM software. Examines the competitive dynamics in the home video game industry from 1970 into the new millennium.

Outlines the events leading up to 3DO's exit from the home video game licensing business. 3DO's business model is considered flawed because of its incompatibility with industry structure and economics.

Nintendo must make some important decisions related to the launch and design of the successor to its 16-bit Super NES console. A rewritten version of an earlier case. This is part of a case series examining the competitive dynamics in the home video game industry from 1970 into the new millennium.

Nintendo must make some important decisions regarding relationships with third-party game developers. This is part of a case series examining the competitive dynamics in the home video game industry from 1970 into the new millennium. A rewritten version of an earlier case.

Provides a follow-up to the situation leading up to Sega's launch of Saturn. A rewritten version of an earlier case.

Describes Sony's entry into the home video-game market and its strategy for gaining market share. A rewritten version of an earlier case.

When Jack Sindler founded Spir-it, Inc. in 1934, he was the company's sole employee. By 1999, Sindler's firm more than survived its first 55 years. Employment was up to nearly 200, with facilities in two states and work done in three shifts. The product line--which had grown to 20,000 items grouped into 800 distinct product families--supported annual sales of $12.4 million. Richard Oedel, Spir-it's manager and then its owner in the 1980s and the 1990s, faced a number of challenges. These challenges extended beyond managing a product line that had grown increasingly varied, a customer base that had become increasingly diverse and dispersed, and a technological base that had grown to include a greater number of manufacturing processes. Spir-it's workforce had become increasingly international. Most employees spoke English as a second language, so supervisors had to be multilingual to be successful. Orders between the two locations were sometimes garbled, vacation policies were different, and health care and other benefit plans were subject to three different state laws, as were workers compensation and other state-specific programs. Oedel had to develop a human resources policy that effectively met the particular needs of his workforce and also effectively addressed the idiosyncratic situations that arose unexpectedly each day.

Stella Artois, Interbrew company's flagship brand of beer, has experienced phenomenal success on the international market. The United Kingdom market has played a critical role in that success, and Interbrew needs to assess the reasons for this. Interbrew's managing director and chief marketing officer are meeting to have a discussion about how to proceed in developing the Stella Artois brand. First, they need to understand what part of the company's success was due to expert marketing practices and what part might possibly be due to being in the right place at the right time. They also want to assess what possible steps might be taken to spread these practices across the corporation for use in the company's global marketing strategy.

Identifies the 10 key components of a strategic I-Net. May be used with any case or discussion about building strategic IT infrastructures.

Supplements the (A) case.

Covers the history of IT management from 1960 to the present. Applies the Stages Theory as a basis to trace the evolution of the three dominant IT designs (mainframes, microcomputers, networks) and how companies used and managed IT in each era.

Set in the context of the rise and fall of the Internet stocks in the United States.

Managers are often confronted with the challenge of improving critical business processes so that their efforts are not merely ad hoc. This note provides a template by which improvement efforts are converted from unstructured efforts to bona fide, hypothesis-testing experiments that lead not only to process improvement but to the creation of broader and deeper understanding of how the process works. This is a tool for system improvement, learning, and creation of learning systems.

Spreadsheet Supplement for case 101110.

Discusses business development as it is practiced in many Internet companies. The focus is on companies in Silicon Valley.

Lucent Technologies' New Ventures Group has created innovative ways to commercialize Bell Labs research. The success of this approach now forces the group to evaluate whether to stay inside Bell Labs or become an external venture capitalist group.