個案資料
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TD Bank Group: Building an Effective Enterprise Data Management Policy
內容大綱
Glenda Crisp became the chief data officer of TD Bank Group in October 2015. The Office of the chief data officer had only been established in 2013; the scope of the department still needed to be fully defined, and the original enterprise data governance policies needed to be updated. Crisp saw issues in a variety of areas, such as organizational structure, the processes used to manage data governance practices, and technology, all of which needed to be identified and prioritized. An implementation plan then needed to be developed.
學習目標
This case can be used in an undergraduate or a graduate-level course related to data management, strategy, and business intelligence implementation. Upon completion of this case, students should be able to do the following:<br><ul><li>Identify the internal and external challenges that characterize the situation</li><li>Posit the necessary critical steps involved when modifying key policies and procedures</li></ul>