學門類別
最新個案
- Leadership Imperatives in an AI World
- Vodafone Idea Merger - Unpacking IS Integration Strategies
- V21 Landmarks Pvt. Ltd: Scaling Newer Heights in Real Estate Entrepreneurship
- Snapchat’s Dilemma: Growth or Financial Sustainability
- Did I Just Cross the Line and Harass a Colleague?
- Predicting the Future Impacts of AI: McLuhan’s Tetrad Framework
- Porsche Drive (A) and (B): Student Spreadsheet
- Porsche Drive (B): Vehicle Subscription Strategy
- TNT Assignment: Financial Ratio Code Cracker
- Winsol: An Opportunity For Solar Expansion
Pandemic Population Health Navigator: Navigating Risk
內容大綱
In March 2020, a physician in southwestern Ontario, Canada began working on the development of an innovative digital application called the Pandemic Population Health Navigator, designed to help mitigate the pressure on Ontario’s health care system due to the rapid increase and spread of COVID-19 infections. The founder worked quickly to engage local health system partners, trusted advisors, the provincial government, and a digital health vendor to support the development of his innovation, which was intended to act as a COVID-19 triage tool. The project garnered widespread support and benefited from unprecedented quick approval times by the provincial government, which was undergoing a provincial transformation to a new health care system. Six months later, however, unexpected issues and risks began to surface. A key stakeholder was threatening to terminate the project’s agreement due to increasingly complex customization demands from users of the Pandemic Population Health Navigator. The physician realized that he quickly needed to find a way to alleviate these complexities and associated risks, while maintaining the trust of his health care collaborators.
學習目標
This case is well suited for courses on leadership, entrepreneurship, information technology innovation, and health care administration at the undergraduate and graduate levels. After working through the case and assignment questions, students will be able to<ul><li>learn about complexity management, in a business environment where a novice entrepreneur with great passion and an innovative idea has to make judgement calls;</li><li>trace the benefits of capitalizing on a short window of opportunity during a time of crisis;</li><li>analyze how to establish buy-in through broad involvement, yet manage exponential interference in the decision-making process;</li><li>assess ways to balance requirements of suppliers with customer needs;</li><li>explore how to manage procurement speed in a highly regulated procurement process; and</li><li>investigate ways to mitigate strategic and operational risks.</li></ul>