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Motus Holdings: Making Ethical Decisions during the Hardships of COVID-19
內容大綱
The case describes the nature of the challenges facing Osman Arbee, CEO of Motus Holdings Limited (Motus) and his executive committee (exco) as they led the business through the challenges inherent in the onset of the COVID-19 pandemic and the South African government’s initially stringent response to it. Arbee and other exco members explain the competing interests of different stakeholders and highlight the urgency with which they needed to act to ensure the long-term viability of the business. Motus is an integrated automotive holding company based in Ekurhuleni, near Johannesburg, South Africa. Its four divisions include Import and Distribution, Retail and Rental, Motor-Related Financial Services, and Aftermarket Parts.
學習目標
The case is appropriate for graduate-level teaching in ethics, leadership, and decision-making courses, as it focuses on the need to make tough decisions relating to a complex set of stakeholders under unprecedented circumstances in which there are moral and financial consequences to every challenge. After working through the case and the assignment questions, the students will be able to do the following:<ul><li>Understand the differences between the shareholder primacy approach and the stakeholder engagement approach.</li><li>Recognize the role of leader values and organizational culture in decision-making.</li><li>Explore strategies for building and maintaining trusting relationships with stakeholders, both internal and external.</li><li>Analyze grey-area decisions and explore options for dealing with them.</li></ul>