個案資料
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Digital Canada's New Work Environment
內容大綱
A project manager at Digital Canada has designed a work-at-home program to encourage field personnel to spend less time working in the office and more time working at client sites, on the road and at home. He believes his plan will save Digital Canada millions of dollars annually and result in increased productivity. Unfortunately, the response from U.S. headquarters has been lukewarm, and the affected employees are reacting quite negatively. The manager is uncertain how to generate support for his plan in order to move forward.
學習目標
<ul><li>Implementation (managing change, dealing with resistance, etc.)</li><li>Information technology as a change agent</li><li>Potential outcomes from telecommuting/remote work (productivity, communication, etc.)</li><li>Remote management of individuals and work groups</li><li>Organizing work groups effectively (productivity, communication, etc.)</li><li>Techniques - discounted cash flow analysis</li><li>Cost/benefit analysis</li></ul>