學門類別
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LARG*net
內容大綱
This case documents the origins and development of a collaborative interorganizational system. This system is an experimental broadband network being used to trial both ATM technology and new applications such as the transmission, retrieval and archiving of medical images. Director of LARG*net confronts the difficulties of technological innovation and interorganizational management. It provides an illustration of the technical difficulties in integrating different systems, ensuring security, and the ramifications to an organization's own systems when connectivity with other organizations is attempted. It highlights the fact that IT infrastructure is more than just physical hardware. At the same time it raises the issues of handling accountability and responsibility across organizational boundaries.
學習目標
The case could be used in an MBA-level MIS course to illustrate both some of the technical and some of the organizational change issues involved in the introduction of new technology. In particular, this case looks at inter-organizational systems. It provides an illustration of the technical difficulties in integrating different systems, the problems of security, and the ramifications to an organization's own systems when connectivity with other organizations is attempted. It highlights the fact that IT infrastructure is more than just physical hardware. At the same time it raises the issues of handling accountability and responsibility across organizational boundaries. Alternatively, the case could be presented as a problem in technological championing, to conclude a section on system design and implementation. The case could also be used in a strategy course to address the problems of building strategic alliances that entail technological co-operation and process redesign.