個案資料
了解個案內容與學習目標，選擇授課教師及使用課程。
National Credit Bank of Canada - Ridgetown Branch
內容大綱
The newly appointed manager of personal banking of a national bank branch faces various challenges, including managing difficult individuals, introducing changes to a staff with varying levels of receptiveness, and deciding if a small town branch should ultimately be closed. He must consider the potential impact of the branch closing on the community, the company's reputation, the employees, and his own career. He must also analyze his alternatives and develop his recommendations for an upcoming meeting.