個案資料
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British Columbia NICU Bed Allocation
內容大綱
The executive director of British Columbia’s Neonatal Services Program was thinking about her last meeting with the officials at the British Columbia Ministry of Health Services (MHS). Following a report indicating that from 2007 to 2008 the province sent 98 expectant mothers and newborns to the United States for treatment, the province was considering adding more neonatal intensive care capacity. Political pressure was mounting after one of Canada’s national newspapers covered the problem in a front-page story. The MHS asked the executive director to suggest bed allocations and other improvements to address the situation.
學習目標
This case is useful in a management science or service operations course. Students may be asked to describe a model to address the situation, and students with familiarity with graphical simulation could be asked to build a model.