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Continuity and Change in Japan’s Automotive Industry
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Millions of vehicles recalled due to quality problems, multiple lawsuits, government investigations, and a very public apology from the company’s president have seriously damaged Toyota’s once-unassailable reputation. What do these problems say about the famed Toyota Production System? What will these problems and the wider economic crisis bring for the country’s automotive industry more generally? These authors recently visited Toyota and a number of automotive systems suppliers in Japan. Their observations and assessments of how the industry will fare in the years ahead are the basis for this article, which details the internationalization of the Japanese motor industry, the increasing use of temporary workers at motor plants, compensation systems, and lifetime employment.