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Smart Conversation: The Knowledge Economy’s (New) Organizational Value Chain
內容大綱
It is common in the workplace to hear about the need to have more effective meetings. Yet employees still find themselves in meetings that are poorly organized, too long, and resolve little except when to have the next meeting. In breaking down a meeting into its component parts — including considerations of physical space and primary activities — and applying Michael Porter’s organizational value chain model, this author offers constructive steps that will turn meetings into exercises in value creation.